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Salesforce Business Solutions Analyst

Pepperstone

Master the trade with one of the largest forex and CFD brokers in the world.

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About the Company

Pepperstone, a global fintech company, has been redefining trading since 2010. With a presence in 11 locations across 9 time zones and a team of 550+ professionals, the company focuses on delivering market-leading trading solutions. The culture is built on curiosity, innovation, and collaboration, creating an environment where new ideas drive continuous progress.

About the Role

The Senior Business Analyst – Salesforce plays a key role in developing high-quality business solutions within an Agile framework. Acting as a bridge between business teams, developers, and product managers, this role ensures clear communication and well-defined requirements that support Pepperstone’s technology initiatives. This position also involves shaping the product backlog, supporting Agile teams, and enhancing processes across the client onboarding lifecycle, from sign-up to first trade.

Key Responsibilities

  • Collaborate with Agile teams to deliver impactful business solutions
  • Engage with clients, vendors, and subject matter experts to define and document requirements
  • Provide ongoing reporting and updates to business and technical teams
  • Work closely with product managers to prioritize backlog items based on business value
  • Support the development of business cases alongside product managers and epic owners
  • Ensure teams have clarity on epics, user stories, and acceptance criteria
  • Assist in refining user stories and requirements while providing team support when needed
  • Promote the adoption of Agile practices and contribute to continuous improvement
  • Plan and participate in demos, testing, and Agile ceremonies
  • Support the creation of low- and high-fidelity prototypes

Requirements

  • Strong ability to build relationships with stakeholders and keep them informed
  • Experience as a Business Analyst in a product-driven scale-up or start-up
  • Expertise in Agile business analysis, including requirement gathering and documentation
  • Ability to work independently and as part of a team
  • Understanding of technology and logical processes
  • Proven ability to learn new business domains and applications quickly
  • Problem-solving mindset with a proactive approach
  • Ability to adapt communication style for technical and non-technical stakeholders
  • Commitment to continuous learning and development

What’s Offered

  • Competitive salary with a company bonus scheme
  • Hybrid and flexible working arrangements, including up to 6 weeks of remote work per year
  • Ongoing learning opportunities for professional growth
  • Paid parental leave: 15 weeks for primary carers, 4 weeks for secondary carers
  • Three paid volunteering days per year and a Workplace Giving Program
  • Regular social events and celebrations
  • Premium office space in Melbourne’s Collins Square with state-of-the-art facilities
  • Fully stocked kitchen, onsite coffee machines, and specialty teas

Explore the complete job description by visiting the official website provided:

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