Salesforce CRM Application Engineer

About the Company

LMAX Group is a leading global financial technology firm and a recognized provider of institutional trading venues for foreign exchange and digital assets. The organization operates several regulated platforms, including LMAX Exchange (institutional FX trading, FCA-regulated MTF), LMAX Global (regulated by FCA and CySec), and LMAX Digital (regulated by GFSC for institutional crypto trading). With a commitment to transparency and precision, LMAX Group is redefining access to major financial markets through dependable technology and efficient execution. The team is built on a culture of fairness, innovation, and continuous improvement.

About the Role

The CRM Application Engineer will oversee the Salesforce platform, designing and enhancing its architecture to meet data-driven business goals. This includes maintaining system performance, reliability, and integrations with other platforms. The role involves close collaboration with cross-functional teams to develop a complete customer view and ensure consistent data flow and visibility across internal systems. The successful candidate will have deep experience in Salesforce development, a strong understanding of system integrations, and the ability to create scalable, well-documented solutions that align with security and data governance standards.

Key Responsibilities

• Lead Salesforce development using Apex, Visualforce, SOQL, and Lightning Web Components
• Architect and maintain scalable CRM solutions aligned with business goals
• Implement complex workflows using Salesforce Flow
• Integrate Salesforce with internal tools and external platforms via REST APIs and Apex services
• Collaborate with developers and integration specialists to deliver unified customer data
• Support enterprise architecture initiatives, focusing on data consistency and security
• Drive system-wide changes such as data model optimization and platform configuration updates
• Contribute to DevOps processes using GitHub, SFDX, and CI/CD tools
• Translate business needs into practical technical designs and documentation

Required Experience and Skills

• 5+ years of hands-on experience in Salesforce development
• Proven background in building and maintaining complex CRM architectures
• Deep knowledge of platform limitations, access controls, and sharing configurations
• Demonstrated success in delivering Salesforce Sales/Service Cloud solutions
• Experience embedding external content using Lightning App Builder and LWC
• Proficiency in integrating with other systems via APIs and middleware (e.g., MuleSoft, SnapLogic)
• Familiarity with modern front-end frameworks (React, Vue.js) for customer-focused integrations
• Strong grasp of data compliance, including GDPR and CCPA
• Experience working in Agile teams and contributing to product-driven CRM strategies

Certifications Preferred

• Salesforce Platform App Builder, Administrator, Sales/Service Cloud Consultant
• System or Application Architect
• Marketing Cloud or CPQ certifications

Additional Knowledge (a plus)

• Salesforce CPQ and Agentforce
• Data Cloud and MDM tools
• Customer journey analytics platforms

Compensation & Benefits

• 25 paid holidays annually
• Annual bonus
• Pension scheme
• Comprehensive health, dental, and vision insurance
• Life insurance and critical illness coverage
• Wellness contributions and ClassPass access
• Plumm mental wellness platform
• Volunteering leave (5 days/year)
• Give As You Earn charity program
• Learning & development budget
• Cycle to Work and Electric Vehicle schemes
• Season ticket loan

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