Top Salesforce Jira Connectors Available on AppExchange

Tired of Switching Between Salesforce and Jira?

I’m sure you know how it feels when you use a lot of tools and have to jump from one to another just to check updates or see what’s happening. It can be tiring to keep switching tabs and copying information over and over.

Most teams use Jira to track tasks, plan work, and solve problems together. At the same time, they use Salesforce to look after customers and sales. Usually, these tools stay separate, and people end up spending a lot of time just moving between them.

But what if you could connect the tools without any problems, and it wouldn’t take a lot of time? When you link Salesforce and Jira, you don’t need to move back and forth all the time. You can see Jira details right inside Salesforce. You can also create or update Jira work items (or issues) without leaving your Salesforce screen. This makes it easier to stay organized and help your customers without extra steps. Your team can focus on the work instead of chasing information.

For these reasons, we explored the top apps on the AppExchange that connect Jira with Salesforce. Exalate came in first place based on popularity and user reviews, as it is flexible and can link Salesforce with Jira and other tools like ServiceNow and Azure DevOps.

In this article, you’ll discover the main benefits of integration, along with a list of reliable connectors that can help make your work easier and your team more efficient. 

Benefits of Connecting Salesforce and Jira

Connecting Salesforce to Jira can make a big difference in how your team works every day. When these two tools talk to each other, you save time, avoid mistakes, and keep everyone informed without the need to switch between systems constantly.

Here are some key benefits you can expect if you use, for example, Salesforce Connector for Jira by Exalate:

• See Jira tasks and work right inside Salesforce without switching apps. This saves time and keeps important project details just a click away.
• Keep Salesforce case info and Jira tickets in sync with automatic, two-way status updates, so your sales, support, and development teams always have the latest information without extra work. No need to double-enter data or worry about outdated updates.
• Improve communication between sales, support, and development teams by sharing relevant information automatically. Everyone stays on the same page about customer requests, bugs, or project progress.
• Reduce manual data entry and the risk of errors, freeing up your team to focus on more valuable work instead of repetitive tasks.
• Speed up problem-solving and customer support by quickly linking Salesforce cases to Jira work (or issues) and tracking progress without delays.
• Keep projects moving smoothly with better visibility into task status, deadlines, and priorities, all accessible inside Salesforce.
• Streamline workflows by automating updates and notifications between the two platforms, so your team can react faster to changes.
• Gain better reporting and insights by combining data from Salesforce and Jira, helping managers make informed decisions.

How We Found the Best Jira Salesforce Connectors

To find the best tools for you, we explored the available tools for “Salesforce Jira integration AppExchange” as of July 2025 and picked options that are easy to use, reliable, and designed to fit how teams really work every day. As mentioned earlier, Exalate appeared as the number one app in this search. Also, new AgentExchange apps can help you connect systems faster, reduce manual work, and keep everyone on the same page without extra effort.

We focused on apps that:

• Keep data accurate and sync quickly between Salesforce and Jira.
• Help teams save time by reducing manual work.
• Offer good support and regular updates.
• Have positive feedback from users who rely on them daily.
• Provide clear pricing that fits different budgets without hidden fees.

Our goal is to help you find a Jira connector for Salesforce that truly makes your work easier and keeps your teams connected without problems.

1. Salesforce Connector for Jira, ServiceNow, AzureDevOps, GitHub, Zendesk & more

Overview

The Salesforce connector for Jira by Exalate helps you integrate with Jira and other IT service management platforms like ServiceNow, Azure DevOps, GitHub, and Zendesk. This Jira Salesforce connector works both ways, syncing data in real time and allowing you to customize how information flows between systems with AI-assisted scripting. The tool helps teams work better together, escalate issues smoothly, and solve problems faster. Learn more on the official website. You can also sync linked default and custom Salesforce objects directly to Jira work items, making it easier to keep everything connected. If needed, it’s also possible to sync any field available via the REST API between the two systems. Watch how it works in this short video.

Key Features

• Real-time Sync: Keeps Salesforce and Jira updated instantly in both directions.
• Script Mode: Customize how data syncs between Salesforce and Jira using flexible scripting. View Jira details, attachments, comments, mentions, and custom fields inside Salesforce. Map Salesforce fields to Jira fields to match your workflow.
• AI Assist: In Script Mode, simply enter prompts and let AI automatically generate the scripts for you.
• Data Transfer: Create Jira work items (or issues) from Salesforce records, making it easy to escalate customer cases. Trigger Jira workflows from Salesforce by transitioning issues when needed.
• Record Mapping: Automatically link multiple Salesforce records to a single Jira work item to make tracking easier and more organized.
• Secure Sharing: Gives you precise control over what data is shared, with security built from the ground up. Learn more at the Trust Center.
• Change Tracking: Automatically tracks all changes and recovers from failures or system upgrades.
• Flexible Sync Triggers: Allows you to start syncing manually or set it to run automatically.
• Integration as a Service: Offers a full-service option where experts manage your entire integration project.
• Jira Support: Available on the Atlassian Marketplace for easy access.

Pricing:

• Freemium: Free plan lets you sync up to 1000 new entities per month with 4 fields (name, description, comments, and attachments), unlimited transactions, triggers, and connections.
• Premium Plan: $7,699 USD per company per year, with a 14-day free trial. Unlock full scripting mode and advanced security features. Discounts are available for nonprofits.

Rating: ⭐⭐⭐⭐⭐ 4.9 Average Rating  (20+ Reviews)

Link: Salesforce Connector for Jira, ServiceNow, AzureDevOps, GitHub, Zendesk & more 

2. Peeklogic Connector for Salesforce and Jira | PRO | PSA | DEVOPS

Overview

This connector for Salesforce & Jira helps you link the systems so you can associate Jira work (or issues) with Salesforce standard or custom objects. It supports two-way syncing to keep project information up to date. You can display linked Jira work items, attachments, and comments inside Salesforce.

Key Features

• Object Linking: Connect Jira issues to Salesforce standard or custom objects.
• Two-Way Sync: Keep data current in both systems in real time.
• Detailed View: Show Jira issues, attachments, and comments within Salesforce records.
• Custom Field Mapping: Map Salesforce fields to Jira fields to match your team’s process.
• Status Updates: Sync issue status automatically so everyone sees progress without extra steps.
• Comment Sync: Share comments between Salesforce and Jira to improve communication.

Pricing: Default Plan: $2,000 USD per year for the first 10 users. Free 30-day trial available.

Rating: ⭐⭐⭐⭐⭐ 4.99 Average Rating  (100+ Reviews)

Link: Peeklogic Connector for Salesforce and Jira | PRO | PSA | DEVOPS

3. zAgileConnect: Connector for Jira and Salesforce Integration

Overview

zAgileConnect provides bi-directional integration between Jira and Salesforce. It helps teams track case resolution in real time, escalate issues to engineering, and improve collaboration by sharing comments, files, and other details. The Salesforce and Jira connector can be installed and configured in less than an hour.

Key Features

• Fast Setup: Install and configure the integration in under one hour.
• Two-Way Sync: Keep Salesforce cases and Jira work updated automatically.
• Case Escalation: Create and escalate Jira issues directly from Salesforce.
• Comment and File Sharing: Exchange comments, files, and related details between systems for faster resolution.
• Workflow Integration: Trigger Jira workflows from Salesforce by transitioning work items.
• SLA Support: Improve SLA compliance and customer satisfaction with quicker response times.
• Resolution Analytics: Capture analytics about escalated cases and resolution performance.

Pricing: Default Plan: $4,200 USD per year for the first 10 users. Free 30-day trial available.

Rating: ⭐⭐⭐⭐⭐ 5 Average Rating  (47+ Reviews)

Link: zAgileConnect: Connector for Jira and Salesforce Integration

4. Sinergify – A Salesforce Jira Connector

Overview

Sinergify is a native Jira and Salesforce connector that helps different teams work together more easily. It supports integration across all standard and custom Salesforce objects in Service Cloud, Community Cloud, Sales Cloud, and other products. Sinergify works with both cloud and on-premises Jira, enabling smooth information sharing and reducing silos between customer-facing and backend teams.

Key Features

• Wide Compatibility: Integrate all Salesforce objects, including custom ones, with Jira Core, Ops, Software, and Service Desk.
• Cross-Platform Support: Connect Salesforce to both cloud and on-premises Jira environments.
• Team Collaboration: Enable better cooperation between support, product, and engineering teams with shared data.
• Feedback Loop: Align engineering and product teams by linking customer feedback to product development.
• Case Management: Improve service experience with streamlined case resolution workflows.

Pricing: 

• Base Package: $2,000 USD per year for 10 users.
• Most Popular Plan: Starts at $2.50 per user per month.
• Free 60-day trial available.

Rating: ⭐⭐⭐⭐⭐ 4.95 Average Rating  (22+ Reviews)

Link: Sinergify – A Salesforce Jira Connector

5. Salesforce Integration Plugin for Jira

Overview

This Jira Salesforce connect plugin from Goldfinger Holdings connects two systems to help teams elevate customer service and project management. It securely synchronizes cases, contacts, and customer details between the two systems, so everyone has the most current information without manual updates. The Salesforce to Jira integration works seamlessly with both standard and custom Salesforce objects and is designed to be intuitive to set up and use.

Key Features

• Issue Creation: Create Jira work items directly from Salesforce records with just a few clicks, reducing the need to switch between platforms.
• Custom Object Support: Connects smoothly with Salesforce standard and custom objects, so you can match the connector to your workflows.
• Secure Sync: This Jira to Salesforce connector keeps customer and project data updated and consistent in both platforms while maintaining data security.
• Record Mapping: Link several Salesforce records to one Jira work item automatically, so everything stays organized and easy to track.

Pricing: Thunderbolt Plan: $10 USD per user per month. Free 30-day trial available by request.

Rating: ⭐⭐⭐⭐⭐ 4.56 Average Rating  (9+ Reviews)

Link: Salesforce Integration Plugin for Jira

6. OpsHub Connector for Salesforce: Integrate 60+ ALM & DevOps Tools at Scale

Overview

OpsHub Connector for Salesforce integrates Salesforce with Jira, Azure DevOps, ServiceNow, Zendesk, and other tools. This Jira Salesforce cloud connector provides two-way syncing of cases, opportunities, accounts, feeds, custom objects, and more, ensuring data consistency across systems.

Key Features

• Enterprise-Scale Sync: Integrate Salesforce with 60+ ALM and DevOps tools across thousands of projects and teams.
• Rich Data Coverage: Salesforce and Jira cloud connector sync not only basic entities but also comments, attachments, inline content, mentions, and custom entities, along with complete history.
• Flexible Deployment: Choose on-premises or cloud deployment based on your company’s needs.
• Conflict Management: Built-in conflict resolution, real-time error detection, automated retries, error queue management, alerts, and detailed logs keep data reliable.
• User-Friendly Interface: A centralized low-code/no-code interface makes it easy to configure and manage integrations.
• Project Structure Preservation: Maintain your project hierarchy and relationships when syncing data.
• Full Visibility: Track every change, including entity movements, so nothing gets missed.

Pricing: $4,500 USD per organization per year. Free 30-day trial available.

Note: OpsHub Integration Manager (OIM) core infrastructure is required to enable this connector.

Rating: No ratings.

Link: OpsHub Connector for Salesforce: Integrate 60+ ALM & DevOps Tools at Scale

7. Kovair Omnibus

Overview

Kovair Omnibus is a platform built on an ESB architecture for integrating ALM tools and business applications. It provides the Jira connector for Salesforce, along with major ALM tools like IBM, Microsoft, and HP. It also supports popular business apps such as Salesforce and Force.com, plus open-source tools like Subversion and Git. The platform enables integration across multi-vendor software development and IT environments, connecting Salesforce to various development tools and other applications. Kovair Omnibus works with both cloud-based and on-premises apps.

Key Features

• Jira Integration: Connect Jira with Salesforce and other tools for seamless collaboration.
• Wide Tool Support: Integrate with ALM tools from IBM, Microsoft, HP, and more.
• Business App Connectors: Includes connectors for Salesforce, Force.com, and others.
• Open-Source Tools: Supports Subversion, Git, and other open-source platforms.
• Cloud and On-Premises: Works with applications in both cloud and on-premises environments.

Pricing: Pricing depends on the number and types of tools integrated. Please contact the sales team.

Rating: No ratings.

Link: Kovair Omnibus

Connecting Teams: Leading Jira Integration with Salesforce Apps

Bringing Salesforce and Jira together helps many organizations work better between sales, support, and engineering teams.

The Salesforce AppExchange offers different connectors that help keep data in sync, automate tasks, and make it easier to see what’s going on in both systems. These apps save time, reduce mistakes, and help teams stay on the same page by keeping customers, projects, and business-critical information up to date.

By linking these two tools, organizations spend less time switching between apps and can help customers faster. Salesforce Connector for Jira by Exalate is one of the most flexible connectors available, making it easy to customize data syncing and support even complex workflows across Salesforce, Jira, and other platforms.

Quick Recap: Top Jira Salesforce Integration Apps

Here’s a quick list of some of the best apps for connecting Salesforce and Jira:

1. Salesforce Connector for Jira by Exalate is a top tool that offers flexible, AI-assisted two-way syncing between Salesforce, Jira, ServiceNow, Azure DevOps, and more. It lets teams create custom sync rules and control exactly what data is shared to keep information consistent everywhere.
2. Peeklogic Connector for Salesforce and Jira by Peeklogic links Jira work items with Salesforce records and provides real-time syncing, helping teams manage projects and collaborate without extra manual work.
3. zAgileConnect by zAgile enables deep integration between Jira and Salesforce cases and other objects, improving case resolution tracking, SLA compliance, and visibility into progress.
4. Sinergify by Grazitti Interactive is a native Salesforce to Jira connector that syncs both standard and custom Salesforce objects with Jira in cloud and on-premises setups, making it easier for teams to share information and work together.
5. Salesforce Integration Plugin for Jira from Goldfinger Holdings allows users to create Jira work items directly from Salesforce while securely syncing cases, contacts, and customer details across both platforms.
6. OpsHub Connector for Salesforce by OpsHub delivers enterprise-grade two-way syncing between Salesforce and Jira, Azure DevOps, ServiceNow, Zendesk, and more, covering rich data like comments, attachments, and custom entities.
7. Kovair Omnibus from Kovair uses an ESB-based platform to integrate Salesforce with Jira and other ALM tools, supporting both cloud and on-premises deployments across complex, multi-vendor environments.

Wrapping Up

Choosing the right Salesforce integration tool can make a big difference in how your teams work every day. With the right app, you can connect Jira to Salesforce in a way that fits your needs, saves time, and keeps your data in one place.

While there are several good solutions available, Salesforce Connector for Jira by Exalate stands out for its flexibility and features. It offers AI-assisted scripting, letting you customize exactly how information moves between systems. You get granular control over data sharing, enterprise-grade security, and support for syncing with multiple platforms like ServiceNow, Azure DevOps, and Zendesk, all in one tool.

If you need a reliable and really powerful solution, Exalate deserves a closer look.

Antonina Kharchenko

Antonina is a Salesforce Admin with five certifications: Salesforce Associate, Salesforce Admin, Salesforce Advanced Admin, CPQ Specialist, AI Associate, and AI Specialist. She started working with Salesforce in 2021 as Intern Salesforce Developer. Now, a 2-Star Ranger on Trailhead, she continues to expand her skills and knowledge. She helps manage Salesforce systems, automate tasks, and improve processes. Antonina loves learning new things and exploring better ways to use technology. In her free time, she enjoys reading, playing sports, and exploring new tech ideas.