brightwheel
#1 platform for early education
Connect with This Employer:About the Comapny
Early education plays a vital role in childhood development and has long-term effects on social and economic outcomes. Brightwheel aims to make high-quality early education accessible to every child by supporting teachers, engaging parents, and empowering the businesses that form the foundation of the $175 billion early education industry. Brightwheel has earned the trust of thousands of providers and millions of families and educators, making it a leading technology brand in early education.
About the Role
Brightwheel is looking for a skilled Senior Salesforce Administrator to support go-to-market operations. The ideal candidate will leverage systems expertise and collaborate across teams to enhance business operations, improve efficiency, and ensure an excellent customer experience. The role requires a strategic, analytical, and creative mindset, as well as the ability to thrive in a fast-paced environment.
Key Responsibilities
- Design and enhance systems and processes to scale with expanding sales and customer success teams
- Lead Salesforce administration efforts, managing integrations with various systems and apps
- Work with stakeholders to solve business and operational challenges, creating technical solutions that meet requirements
- Conduct regular audits, identify data integrity issues, and implement automated solutions for data cleansing
- Create documentation, training materials, and user enablement resources for Salesforce processes and integrated systems
Qualifications & Experience
- 7+ years of experience in sales or revenue operations, including 3+ years of Salesforce administration in a high-growth, dynamic environment (preferably in B2B software)
- Proven experience with tools and integrations used in sales, marketing, and customer operations (e.g., Outreach, Intercom, Hubspot)
- Expertise in Salesforce’s declarative features, such as workflows, validation rules, process builder, and flows
- Experience with Apex development is a plus
- Strong cross-functional collaboration and relationship-building skills
- Excellent verbal and written communication abilities
- Ability to solve problems creatively, overcoming obstacles and addressing key business challenges
- Strong project management skills and attention to detail
- Exceptional analytical skills with the ability to process data and make data-driven decisions
Compensation and Benefits
- Salary: $142,000 – $174,000 per year
- Comprehensive healthcare coverage (medical, dental, and vision) valued at over $15,000 annually
- Generous Paid Parental Leave
- Flexible Paid Time Off (PTO) for rest and relaxation
- 401(k) Enrollment to help secure your future
- Monthly Wellness & Productivity Stipend to support your well-being