Articulate
Maker of the world’s most popular platform for online training, Articulate 360. Trusted by 120,000+ orgs worldwide.
Connect with This Employer:About the Company
Articulate Global, LLC, is a leading SaaS provider for online workplace training. With a mission to make learning accessible and engaging, Articulate supports over 118,000 customers globally. Join a human-centered, inclusive organization that values work-life balance and provides opportunities for professional growth. Articulate has been recognized as one of Inc. Magazine’s Best Workplaces 2022.
About the Role
Join Articulate Global, a leader in SaaS platforms for online workplace training, as a Salesforce Administrator. In this role, you’ll optimize and enhance Articulate’s Salesforce platform to improve business processes. You’ll collaborate with cross-functional teams, handle day-to-day Salesforce configuration, and support production issue resolution while ensuring scalability and security of the platform.
Key Responsibilities
- Implement Salesforce solutions, focusing on best practices and scalable configurations
- Manage user permissions, troubleshoot issues, and maintain platform health
- Work in an Agile environment to support platform enhancements and document processes
- Design and configure Salesforce flows, reports, dashboards, and other features
- Collaborate with business units to ensure Salesforce meets their needs
Qualifications
- 3+ years of experience as a Salesforce Administrator
- Salesforce Certified Administrator (ADM-201)
- Experience with Service Cloud, Experience Cloud, CPQ, and Omnistudio is a plus
- Familiarity with SOQL, Salesforce integration, and data management
- Strong problem-solving, organizational, and communication skills
Nice to Have
- Salesforce Advanced Admin, Platform App Builder, or CPQ Specialist certifications
- Experience leading Salesforce projects from start to finish