Carhartt
Official LinkedIn account for Carhartt. Outworking them all since 1889.
Connect with This Employer:About the Company
Carhartt is a renowned manufacturer of premium clothing, known for its exceptional durability, comfort, and quality. Founded in 1889 in Detroit, the company now operates from its headquarters in Dearborn, Michigan, with U.S. facilities in Kentucky and Tennessee. Carhartt offers company-owned retail locations across the U.S., including a flagship store in Midtown, Detroit. The company is committed to creating best-in-class apparel for the active worker, with a friendly and family-oriented work environment. Carhartt values quality in both its products and its people, striving to provide consumers with a brand they can trust while offering rewarding careers to its associates and supporting local communities.
About the Role
The Salesforce Administrator plays a key role within the IT – Sales and Service development team, overseeing and optimizing the Salesforce platform. This includes user management, data accuracy, workflow automation, reporting, and training. The role requires in-depth knowledge of complex configurations, integrations, and business processes. The Salesforce Administrator frequently works with stakeholders to implement improvements beyond basic administrative tasks. This is a mid-level position requiring familiarity with advanced Salesforce features such as Flows, custom objects, and data management techniques, along with providing ongoing support and ensuring system stability.
Responsibilities
- Act as a technical advocate for optimizing Salesforce solutions to meet business and organizational goals.
- Customization & Configuration:
- Manage custom objects, fields, and relationships between objects.
- Customize page layouts, record types, and Lightning pages to align with business needs.
- Create and manage validation rules to ensure data integrity.
- Build and maintain automation like workflows, process builder flows, and email alerts.
- Design and maintain custom reports and dashboards for business insights.
- Data Management:
- Handle data imports, exports, and updates using tools like Data Loader and Data Import Wizard.
- Regularly clean and manage Salesforce data to remove duplicates and ensure accuracy.
- Assist with data migration projects, mapping data from external systems to Salesforce.
- Process & Workflow Automation:
- Implement automation tools such as Process Builder, Flows, and Workflow Rules to simplify business processes.
- Design and configure approval processes to handle complex business approvals.
- Develop and execute unit, integration, and user acceptance tests, including creating test data.
- Manage rollback contingencies and applicable backup solutions.
- Build strong relationships with business partners, IT team members, and stakeholders.
- Share insights on new Salesforce technologies to drive innovation and improve the customer experience.
- Support troubleshooting tasks and respond to ad-hoc requests.
- Participate in on-call support for Salesforce.
Required Education
- Bachelor’s degree in Computer Science or similar field, or equivalent practical experience.
Required Skills & Experience
- At least 4 years of experience as a Salesforce Administrator, including Salesforce Administrator Certification.
- Additional experience in software development, IT support, or other tech roles is preferred.
- Ability to influence technical decisions and architecture.
- Deep knowledge of Salesforce product, architecture, and best practices.
- Experience in managing user roles and permissions.
- Strong ability to prioritize and work independently.