About the Comapany

Potter Electric Signal Co. has been part of the St. Louis community since 1898 and is known globally for its fire and life safety solutions. Backed by private equity firm KKR, Potter Global Technologies combines innovation and long-standing industry expertise to deliver high-quality systems that protect lives and property. Employees at Potter take pride in building solutions that matter and are encouraged to grow professionally while contributing to meaningful work. Through an employee ownership program, each team member can directly benefit from the company’s performance.

About the Role

Potter is hiring a Salesforce Administrator to manage and enhance the Salesforce platform used across the organization. This role involves maintaining data quality, customizing workflows, overseeing user access, supporting third-party integrations, and driving system improvements. The position offers opportunities to collaborate with stakeholders across teams and contribute to optimizing how Salesforce supports daily operations.

Key Responsibilities

Configure and maintain the Salesforce platform for optimal performance and user experience
Manage roles, profiles, and access controls
Create and maintain dashboards, custom reports, and automation processes
Implement system improvements based on cross-team feedback and business needs
Manage AppExchange tools and external integrations
Conduct data imports, exports, and updates using tools like Salesforce Data Loader
Train and support users to promote effective system usage
Audit and clean data regularly to maintain accuracy and consistency
Keep current on Salesforce updates and best practices
Partner with IT and business units to align Salesforce functionality with company goals

Requirements

Bachelor’s degree in IT, Business, or related area (or equivalent experience)
3–5 years of hands-on Salesforce administration experience; manufacturing experience is a plus
Salesforce Administrator certification (ADM-201) required; Advanced Admin certification preferred
Experience managing third-party tools and integrations
Strong skills in process automation, security settings, reporting, and data handling
Ability to troubleshoot and resolve technical issues
Strong communication and analytical skills
Comfortable working independently and in team environments

Preferred Experience

Familiarity with Salesforce Lightning, Service Cloud, Sales Cloud
Understanding of Apex, Visualforce, SOQL
Background with ERP or manufacturing system integrations
Experience using marketing platforms such as Pardot or Marketing Cloud

Full details of this position are available on the official website linked below:

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