Signal AI
We use AI to uncover reliable signals in the world's data to navigate risks and strengthen reputation.
Connect with This Employer:About the Company
Signal AI is transforming decision-making with advanced AI-powered tools that deliver corporate reputation and risk intelligence. The company fosters an inclusive, collaborative environment that thrives on diverse perspectives and encourages innovation. With global teams across the US, UK, and Europe, Signal AI is committed to redefining how businesses understand their world and make strategic choices.
About the Role
This role is a critical member of the Revenue Operations team, focused on optimizing commercial systems and supporting go-to-market teams in the US, with collaboration extending to teams in London and Lisbon. As the primary Salesforce expert, the position plays a key role in system administration, process optimization, and cross-platform integration. Ideal for someone who combines technical expertise with a collaborative mindset, this role supports data-driven decision-making across sales and marketing functions.
Responsibilities
- Oversee maintenance, performance, and continual improvement of the Salesforce environment
- Manage automation flows, resolve system issues, and implement enhancements to improve usability
- Conduct routine data quality audits and preventative maintenance
- Serve as the primary Salesforce contact for commercial teams, resolving support queries
- Administer integrations with commercial platforms including Apollo, Pardot, and LeanData
- Troubleshoot system connections, manage vendor coordination, and ensure smooth data flow
- Support the US commercial team with Salesforce-based quoting, deal structuring, and lead management
- Configure and optimize lead enrichment and routing tools such as Apollo and LeanData
- Collaborate with marketing teams to enhance campaign execution and system efficiency
Required Skills & Experience
- Salesforce Administrator Certification
- Hands-on experience managing Salesforce and related marketing tools such as Pardot or HubSpot
- Strong problem-solving ability with a focus on process improvement and automation
- Excellent communication skills and a proactive approach to cross-functional collaboration
- Ability to manage priorities independently, take ownership of projects, and execute with minimal supervision
Preferred Experience
- Familiarity with DealHub or other quoting tools
- Experience working in fast-paced, high-growth tech environments
- Background in supporting commercial systems in global organizations
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