
Tengo
We are a Salesforce partner, passionate about delivering innovative solutions that drive business value for our clients
Connect with This Employer:About the Company
Tengo is an international tech consultancy serving clients across the US, Canada, and Europe. Specializing in Salesforce technology, Tengo provides consulting and implementation services that deliver innovative solutions, helping clients improve business operations and achieve their goals.
About the Role
The AI Salesforce Agentforce Consultant role focuses on working with clients to identify their challenges and design AI-driven solutions using Salesforce. The position suits individuals with excellent English skills, business knowledge, and a passion for AI and automation. This role involves creating customized Agentforce configurations that improve client processes and enhance operational efficiency.
Key Responsibilities
- Conduct client discussions to gather requirements and define project goals.
- Configure Salesforce Agentforce workflows to meet project specifications.
- Design and implement AI-driven prompts and automation tools.
- Troubleshoot and resolve configuration-related issues.
- Work with teams across departments to deliver impactful results.
- Keep up-to-date with AI advancements to identify opportunities for innovative approaches.
- Ensure solutions meet client expectations through active participation in quality assurance processes.
Requirements
- Proficient in English communication (written and verbal).
- Strong business acumen and analytical thinking.
- Technical ability to configure workflows and resolve technical issues.
- Basic knowledge of Salesforce and AI concepts, including prompt design.
- Familiarity with LLM (Large Language Models) engines.
- AI Associate certification.
- Previous client-facing experience is a plus but not required.
- Detail-oriented, proactive, and capable of managing multiple priorities effectively.
Benefits
- Competitive salary based on experience.
- Private healthcare (Salud Prepagada).
- Flexible work arrangements.
- Exciting projects with international and local clients.
- Opportunities for Salesforce certifications, training, and mentoring.
- An engaging and entrepreneurial work environment.