Salesforce Application Administrator

About the Company

Thumbtack is the go-to platform for home management, helping millions of homeowners across the U.S. handle repairs, maintenance, and improvements. With a network of 300,000+ local service providers and smart AI-driven tools, Thumbtack makes it easier to know what to do, when, and who to hire.

About the Role

This position focuses on supporting and enhancing Salesforce solutions used by the Sales and Partnerships teams. It’s ideal for someone who thrives in fast-paced environments, enjoys solving complex problems, and values rapid iteration while maintaining clarity and structure.

Key Responsibilities

• Configure and optimize Salesforce to support Sales, Partnerships, and GTM teams
• Improve workflows for lead management, forecasting, campaign targeting, and partner enablement
• Develop pilots and MVPs in agile settings with evolving requirements
• Work with teams across Business Operations, Product, and Data Science to turn needs into scalable solutions
• Support a broader tech stack including Pardot, Workato, Ironclad, Datagroomr, Observe.AI, and AI-based tools
• Collaborate with Engineering and Product on backend systems and integrations
• Promote best practices in data quality, access control, documentation, and platform adoption

Experience

• 5+ years of experience as a Salesforce Administrator
• Deep knowledge of Salesforce Sales Cloud and Service Cloud
• Background in developing scalable and maintainable tools and systems
• Ability to analyze challenges, communicate across functions, and deliver under tight timelines
• Experience working with CRMs, analytics platforms, contact center tools, contract management tools, and survey solutions
• A proactive mindset with an interest in AI innovation and operational efficiency

Find the complete job listing and details on the official website mentioned below: