Salesforce Business Analyst

About the Company

Incredibuild helps developers significantly speed up their work by reducing build times, enabling faster iterations and quicker product releases. Leading companies like Microsoft, Samsung, Nintendo, and Amazon trust Incredibuild to streamline processes from compilation to release automation, helping save resources and accelerate time-to-market. With over 200,000 developers using the platform, Incredibuild is a key player in industries like gaming, financial services, and embedded software. Having experienced rapid global growth over the past three years, Incredibuild is expanding with continuous investment rounds to maintain its upward trajectory.

About the Role

As a Salesforce Business Analyst, you will play a crucial role in leading the implementation of key processes at Incredibuild. Working closely with business teams, you’ll act as a consultant, leveraging your deep understanding of their needs and ensuring the company’s business systems are optimized.

Key Responsibilities:

• Design and implement business processes in Salesforce, including Sales Cloud, Service Cloud, and CPQ.
• Enhance and configure existing processes to boost user adoption and efficiency.
• Lead Salesforce implementation projects throughout all phases of the project lifecycle.
• Oversee the integration and maintenance of applications supporting business operations.
• Provide day-to-day user support, including troubleshooting and data fixes.

Required Qualifications:

• 3+ years of hands-on Salesforce experience.
• Bachelor’s degree in Computer Science, Software Engineering, Industrial Engineering, or a related field.
• Strong technical expertise in Salesforce customization (Flows, Formulas, Validation Rules, Approval Processes).
• Experience in a Lead-to-Cash Salesforce environment.
• Ability to understand business requirements, translate them into technical solutions, and document processes through flow diagrams.
• A proactive, can-do attitude with a drive to learn new skills and processes.
• Service-oriented mindset and excellent communication and presentation skills in English.
• Experience with Salesforce CPQ.
• Familiarity with integration tools, particularly Workato, is a big advantage.
• Experience integrating Salesforce with other systems like Marketo, NetSuite, Outreach, LeanData, Planhat, etc. is a plus.

Head to the official website below for the full vacancy description and requirements: