Linklaters
Connect with This Employer:About the Company
Linklaters is a global commercial law firm with a presence in 31 offices across 21 countries. Recognized by The Times as a Top 50 Employer for Women, and acknowledged by Stonewall and the Social Mobility Employer Index for our commitment to inclusion and diversity, we strive to create a workplace where everyone can thrive. Flexibility is central to how we work. Whether you’re seeking a regular pattern or ad hoc flexibility, we’re open to discussing agile working arrangements. Enthusiastic about transforming the legal industry but unsure you meet every requirement? Please apply—we’re interested in potential, not perfection.
About the Role
This position serves as the key link between the Business Development & Marketing (BDM) teams and the technology function. You’ll lead the strategic use of Salesforce products to support BDM goals, ensuring tools align with firm priorities and deliver measurable value.
Key Responsibilities:
- Act as the primary business owner of Salesforce tools within the BDM function
- Collaborate with tech teams to define and deliver a technology roadmap aligned with business objectives
- Gather and document requirements from BDM teams, translating them into technical specifications
- Develop KPIs to evaluate Salesforce effectiveness in supporting marketing and client development
- Drive user adoption through training, communication, and change management initiatives
- Monitor system usage and assess impact on BDM outcomes
- Collect and analyze user feedback to advocate for usability enhancements and process improvements
- Encourage innovation through ongoing optimization and support for best practices
Requirements:
- Solid hands-on experience with Salesforce, ideally backed by certifications and formal training
- Previous experience in a similar role within legal or professional services, preferably in a B2B setting
- Skilled in translating complex business needs into actionable tech solutions
- Excellent communication and stakeholder management abilities
- Strong focus on collaboration and knowledge sharing
- Proactive in identifying opportunities to improve tools and workflows
- Passionate about driving digital transformation and user-centric technology
Benefits:
- Private health insurance
- On-site fitness centre and discounted gym memberships
- Access to GP services and health check-ups
- Pension plan and flexible savings options
- Life insurance and income protection
- Mortgage and legal advisory services
- Cycle-to-work and electric vehicle schemes
- Emergency childcare support
- Additional leave for birthdays or special occasions
- Enhanced parental leave and travel insurance
- Access to sports clubs and employee resource groups like Gender Equality Network, With Pride, and Social Mobility Networks