Alma Lasers
For You, For Life.
Connect with This Employer:About the Company
Alma Lasers is a global leader in innovative laser, light-based, radiofrequency, and ultrasound solutions for the aesthetic and surgical markets. With over 20 years of experience, the company has revolutionized treatment methods by focusing on understanding the needs of both practitioners and patients. Alma Lasers ranks number 1 in China and number 3 globally, thanks to its cutting-edge technology and a strong commitment to R&D. The company operates across three continents and serves a global network of distributors, providing high-performance, cost-effective systems that enable practitioners to deliver safe and effective treatments.
About the Role
The Salesforce Implementer will lead the full lifecycle of Salesforce projects, including design, implementation, and release. This role involves collaborating with global teams, supporting system integration, managing data migration, and optimizing Salesforce solutions. The candidate will also provide training, address complex business challenges, and handle multiple ongoing projects.
Responsibilities:
- Oversee the entire lifecycle of Salesforce projects, from requirements gathering and design to implementation, documentation, and production release.
- Work closely with global teams to offer system support, deliver training to team members, and provide technical guidance.
- Tackle complex business challenges and deliver solutions.
- Configure, enhance, and manage reports, dashboards, permissions, and data management processes.
- Handle data migration and integration between platforms like HubSpot and NetSuite.
- Work with tools such as Form Titan, event software, tax systems, and payment solutions.
- Manage multiple ongoing and ad-hoc projects, collaborating with teams worldwide.
- Contribute to cross-functional teams that address strategic business issues in Salesforce and sales operations.
- Drive data migration and create specifications for system integration.
Requirements:
- Bachelor’s degree in Industrial Engineering or Information Systems
- 4-5 years of experience as a Salesforce Implementer
- Strong written and verbal communication skills, with the ability to collaborate across global teams
- Excellent time management skills and ability to handle multiple tasks simultaneously
- In-depth knowledge of Salesforce best practices
- Experience with Sales Cloud and Service Cloud
- Familiarity with complex Flows and automation
- Proficiency with SQL
- Knowledge of Community Cloud and Ecommerce is a plus
- Strong analytical, problem-solving skills with a solid understanding of business needs
- Fluency in English is required
- Experience with B2B platforms and mobile publishing