Salesforce Solutions Architect

About the Company

Open Philanthropy supports outstanding projects and advises on funding strategies with the aim of helping as many people as possible using available resources. Focus areas are chosen based on their importance, how overlooked they are, and the potential for meaningful progress. Current areas include advanced AI risk reduction, global health and development, scientific research, public health policy, animal welfare, and biosecurity. In 2024, Open Philanthropy recommended $650 million in grants and has directed over $4 billion in total since its inception.

About the Role

Open Philanthropy relies on Salesforce to handle grantmaking operations. The system serves as a comprehensive platform for grant processing and managing information, supporting around 150 users — a number that continues to grow. The environment involves significant customization and a complex security setup. This position calls for a versatile Salesforce professional with expertise across architecture, development, DevOps, business analysis, and project management. Candidates who have worked as senior admins or architects at mid-sized organizations or those with consulting backgrounds moving between these functions may find this role particularly engaging.

Key Responsibilities

Salesforce Architecture & Development

• Design and build sophisticated solutions within Salesforce, using a deep understanding of the platform
• Weigh solution options thoughtfully, factoring in scalability, maintenance, and user experience
• Build custom components using Apex, SOQL, and potentially Lightning Web Components or Visualforce
• Lead sessions with stakeholders to gather requirements and translate them into clear technical plans
• Work hand-in-hand with the internal team to refine and deliver projects
• Guide junior team members and provide support on technical challenges
• Evaluate and integrate new features and third-party tools as needed
• Oversee user support efforts and assist with complex cases
• Help refine processes and improve the current technical setup

Project Management

• Drive Salesforce-related projects from planning through execution
• Define project scope and manage resources effectively
• Keep team members updated and resolve bottlenecks quickly
• Apply agile practices, guiding task estimation, prioritization, and delivery
• Manage several projects at once, shifting focus as priorities change

DevOps

• Promote and apply DevOps practices within the Salesforce team
• Use and teach the preferred development tools, such as IntelliJ + Illuminated Cloud
• Oversee release management or train team members to take on this function

Background & Skills

• Significant experience in Salesforce administration and development
• Deep understanding of solution architecture and technical project leadership
• Strong command of Apex and SOQL; familiarity with Lightning Web Components and Visualforce is a plus
• Solid grasp of Salesforce design approaches and recommended practices
• Experience guiding DevOps efforts in a Salesforce context
• Knowledge of agile methodologies and their application
• Creative problem-solving skills and an ability to tackle complex issues effectively
• Ability to explain technical topics to a broad audience
• A record of delivering projects in complex Salesforce setups
• Strong mentorship abilities
• Salesforce certifications (e.g., System Architect, Application Architect, or developer tracks) are advantageous
• Experience in philanthropic or nonprofit environments is welcome

Benefits

• Comprehensive health insurance (full premium coverage in the U.S. for employees and eligible dependents)
• Dental, vision, and life insurance
• Four weeks of paid time off recommended annually
• Four months of fully paid family leave
• A flexible expense policy covering ergonomic equipment, software, and other needs
• Support for professional growth and continuous learning
• Options for coworking spaces or covered remote workspaces

Complete details about this role can be found on the official website below: