Agility Recovery
We make recovery happen.
Connect with This Employer:About the Company
Agility Recovery supports thousands of organizations across the U.S. and Canada in maintaining operations during disruptive events. With over 30 years of experience and a strong service-driven mission, the company operates at the intersection of innovation and dependability. The team works in a fast-moving environment with a shared goal of making a meaningful impact during critical situations.
About the Role
The Senior Salesforce Administrator will focus on Salesforce Flow automation and CPQ optimization to improve efficiency across Sales, Finance, and Operations. This position calls for a hands-on expert capable of working independently, aligning system capabilities with business needs, and delivering high-quality solutions across departments.
Key Responsibilities
- Design and manage complex Salesforce Flows (Record-Triggered, Scheduled, Screen Flows) to support automation across multiple teams.
- Administer and improve Salesforce CPQ, including pricing rules, product configuration, quote templates, and contracts.
- Work closely with stakeholders to gather requirements, translate needs into scalable solutions, and offer training as needed.
- Define business requirements, document system behavior, and design functional specifications.
- Maintain user roles, permission sets, profiles, record types, and layouts to enhance usability and control.
- Monitor system usage and performance; identify areas for optimization.
- Lead seasonal Salesforce updates and manage the release lifecycle with minimal disruption.
- Document system configurations and processes and maintain updated training materials.
- Handle Tier 2/3 Salesforce support cases.
- Maintain and improve integrations with tools such as ZoomInfo, SalesLoft, and Outlook; assist with upcoming tech integrations.
- Create and manage standard and custom reports and dashboards.
Required Qualifications
- 5+ years of experience in Salesforce administration.
- 2+ years working with Salesforce CPQ (SteelBrick); CPQ Specialist Certification preferred.
- Advanced proficiency in Salesforce Flows, including error handling and complex logic.
- Salesforce Administrator Certification required; Advanced Administrator Certification is a plus.
- Strong understanding of Salesforce architecture and declarative tools.
- Experience with sandbox management, deployment planning, and release coordination.
- Proven ability to manage multiple priorities and deliver results independently.
- Effective communicator with strong analytical and organizational skills.
Preferred Skills
- Exposure to Apex, SOQL, or Lightning Web Components (LWC).
- Experience in Agile or Scrum environments.
- Familiarity with Salesforce CLI, VSCode, and GearSet.
- Understanding of data governance principles and DevOps processes.
- Awareness of Salesforce AI agent capabilities is a plus.
Perks and Benefits
- Career development focus with internal mobility encouraged
- 3 weeks of vacation, 10 observed holidays, and 3 floating holidays
- Competitive health, dental, and vision plans with company-funded HSA
- 401(k) with company match
- $100 monthly remote work stipend + $200 yearly fitness reimbursement