Senior Salesforce Administrator

About the Company

ButterflyMX is revolutionizing property access with a smartphone-based platform installed at over 20,000+ properties worldwide. From multifamily residences to commercial buildings and student housing, ButterflyMX delivers seamless access control solutions that reduce costs and elevate tenant satisfaction. Trusted by top names in real estate, the company empowers developers, owners, and property managers to manage entry systems without wiring or in-unit devices—all while enhancing the resident experience.

About the Role

This role calls for an experienced Senior Salesforce Administrator to lead the configuration, development, and optimization of Salesforce environments across multiple departments. Collaborating with cross-functional teams including Sales, Marketing, Support, and Customer Success, this role will drive process improvements, build scalable solutions, and support a data-driven culture at ButterflyMX.

Key Responsibilities

• Gather business requirements and translate them into Salesforce-based solutions
• Design, develop, and maintain Salesforce configurations including Flows, Process Builder, custom objects, and validation rules
• Conduct technical design sessions and document solution architectures
• Build reports and dashboards using Salesforce CRM Analytics or Tableau
• Oversee data migrations and third-party system integrations
• Ensure system integrity through testing, code reviews, and ongoing maintenance
• Proactively research new Salesforce releases and recommend enhancements
• Troubleshoot issues, act as an escalation point, and provide internal user support
• Create and maintain documentation to support future scalability
• Implement best practices in CRM design, automation, and data quality

Required Qualifications

• 5+ years of Salesforce configuration, development, and administration experience
• Salesforce Administrator certification (additional certifications a plus)
• Strong background with Process Builder, Flows, validation rules, and security controls
• Hands-on experience with Tableau and/or Salesforce CRM Analytics
• Proven ability to gather and define business requirements and system designs
• Experience documenting business processes and technical solutions
• Strong communication, facilitation, and problem-solving skills
• Detail-oriented, self-motivated, and adaptable in a fast-paced environment

Preferred Qualifications

• Salesforce Advanced Administrator or Platform App Builder certifications
• Experience in a high-growth SaaS or tech-forward organization
• Exposure to data visualization, AI tools, and automation platforms

Benefits

• Health: 90% of Medical, 100% of Dental & Vision premiums covered (starts Day 1)
• Retirement: 401(k) with employer match
• Time Off: 13 paid holidays + 25 PTO days
• Leave: Paid Family Leave & Sabbatical options
• Self-Care: Quarterly stipends for wellness
• Additional Coverage: Access to FSAs, HSAs, commuter benefits, and optional insurance plans
• Support: Employee Assistance Program and professional development resources

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