Later
Powering brand love 💙 Driving business outcomes through influencer marketing, social media management, and link in bio
Connect with This Employer:About the Company
Later, a global leader in social media and influencer marketing solutions, is expanding its Revenue Operations team with the addition of a Senior Salesforce Administrator. Trusted by leading brands and agencies, Later combines social media management and creator partnerships under one platform, supporting marketing strategies across all major social and affiliate networks. The company’s growth is fueled by a shared goal: enabling individuals to turn creativity into successful careers. Partnerships with Meta, TikTok, LinkedIn, YouTube, X/Twitter, and Pinterest strengthen the ability to deliver data-driven insights and social commerce optimization.
About the Role
The Senior Salesforce Administrator will support Sales, Finance, and Customer Service teams by enhancing the Salesforce environment. This role requires someone passionate about technology and business processes, ready to build automation frameworks and reporting structures to support an evolving GTM (go-to-market) approach focused on the creator economy.
Key Responsibilities:
- Configure and manage Salesforce Sales Cloud, Quoting, and Case Management to support departmental needs.
- Collaborate with stakeholders to gather requirements and design solutions customized to business goals.
- Develop custom objects, workflows, validation rules, flows, and automation to support efficiency and improve data quality.
- Oversee user roles, profiles, and permissions, ensuring alignment with internal security policies.
- Manage integrations with tools such as Marketo, Zoominfo, Outreach, Appcues, Amplitude, and others.
- Monitor system performance, troubleshoot technical issues, and support users.
- Stay current with Salesforce releases and recommend relevant enhancements.
- Create and maintain documentation, user guides, and training materials.
- Contribute to cross-functional initiatives requiring Salesforce expertise.
- Configure assignment rules, approval processes, flows, and dashboards for operational reporting.
Requirements:
- 5+ years of Salesforce Administration experience, with expertise in Sales Cloud and Service Cloud.
- Strong track record supporting multiple business functions within a shared Salesforce environment.
- Proficiency with Lightning Web Components, APEX, Visualforce, and Salesforce UI technologies.
- Familiarity with DevOps practices and tools such as DevOps Center, Jenkins, Microsoft Azure, GitHub, or SFDX.
- Ability to manage stakeholder expectations, prioritize competing needs, and document complex processes.
- Solid problem-solving skills and the ability to escalate challenges when necessary.
- Strong organizational abilities, project leadership skills, and an openness to feedback.
- A continuous learner with an interest in innovation and improving internal systems.
- Empathy for users and customers, paired with a practical approach to business process improvements.
Preferred Working Style:
- Proactive and results-driven, consistently aligning actions with broader organizational objectives.
- Strategic mindset, balancing short-term activities with long-term opportunities.
- Curiosity and awareness of industry developments and business dynamics.
- Adaptable to shifting priorities and able to manage multiple projects effectively.
- Strong communicator, sharing insights that support decision-making across teams.
- Brings resilience and positivity to challenging situations, encouraging collaboration and innovation.
- Values emotional intelligence, building trust and maintaining strong working relationships through empathy.