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Senior Salesforce Administrator

  • Full Time
  • Warsaw

Santander

Here to help you prosper

Connect with This Employer:

About the Company

One of Poland’s top three banks, part of the Santander Group, backed by strong technological infrastructure. The IT team includes over 2,000 specialists who ensure system reliability, security, and innovation. The ecosystem goes beyond supporting banking products, incorporating core systems, global platforms, and key processes. Diversity and inclusion are highly valued, and every team member brings a unique perspective, regardless of background.

About the Role

The Salesforce Administrator will manage, optimize, and secure the Salesforce environment, automate processes, support users, and collaborate on system integrations. This hybrid role (Warsaw-based) offers a B2B contract with a leading banking IT team.

Requirements:

  • Minimum 4-5 years of experience as a Salesforce Administrator
  • Salesforce Administrator Certification
  • Strong knowledge of Salesforce functionalities (Sales, Service, Experience Cloud) and admin tools
  • Ability to create advanced reports and dashboards
  • Team player with strong communication skills
  • Experience with integrations (API, middleware, etc.)
  • Knowledge of SOQL/SQL, relational databases, and ETL processes

Preferred Qualifications:

  • Additional certifications (e.g., Advanced Administrator, Platform App Builder)
  • Experience with Apex, Visualforce, and Lightning Component Framework

Key Responsibilities:

  • Salesforce environment management (configuration, maintenance, monitoring)
  • Creating and modifying automation rules (e.g., Flow)
  • User administration: managing profiles, roles, permissions, and access
  • Developing reports and dashboards to support operations and strategy
  • Implementing best practices for security and system performance
  • Collaborating with business and system analysts to achieve business goals
  • Managing the Salesforce admin team
  • Troubleshooting technical issues and supporting users

What’s Offered:

  • Permanent B2B contract
  • Hybrid work model (partly remote, office in Warsaw, Pereca 1, near Rondo ONZ)
  • Team Leader: Krzysztof Kot – check out who you could be working with: Krzysztof Kot
  • Work with Salesforce (Sales, Service, Experience Cloud), API, middleware, SOQL/SQL, relational databases, and ETL
  • Responsibilities include Salesforce administration, system optimization, process automation, user support, security, and performance management

To learn more about this role, please check the official website listed below:

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