Wellcome Trust
Wellcome supports research to transform health. We’re taking on climate change, infectious disease and mental health.
Connect with This Employer:About the Company
The Wellcome Trust is a global charitable foundation focused on improving health worldwide by funding science, driving policy initiatives, and forming partnerships. With £16bn set aside for the next ten years, Wellcome will tackle key global health challenges, including mental health, infectious diseases, and climate and health.
About the Role
We are looking for a Senior Salesforce System Administrator to join the Research Funding team on a permanent basis. This role will play a key part in managing and optimizing our Salesforce Funding & Relationships Platform, ensuring it supports Wellcome’s organizational needs and promotes business transformation. You’ll focus on grant funding functionality, data reporting, and data accuracy across Wellcome’s funding portfolio.
Responsibilities:
- Collaborate with the technical lead to develop system architecture and ensure reliable data models and reporting
- Configure and maintain Salesforce applications, focusing on grant funding functionality, and manage user accounts and security settings
- Customize objects and work on custom solutions and integrations to improve system functionality
- Work with subject matter experts and external partners to capture user needs and identify opportunities for enhancement
- Develop and maintain grant funding reports and dashboards for stakeholders
- Lead data audits and cleansing activities to maintain data accuracy
- Manage Salesforce projects, gathering requirements, contributing to platform roadmaps, and providing training and documentation
- Contribute to Wellcome’s mission and values, adapting to changes as necessary
Qualifications:
- Salesforce Administrator certification and deep knowledge of Salesforce platform, including Service Cloud and Lightning Experience
- Proven project management experience, especially with Agile methodology
- Strong communication skills and ability to simplify complex information
- Experience in managing stakeholder relationships in a collaborative, matrix team environment
- Interest in Wellcome’s mission and ability to adapt to evolving priorities
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