Classy
A comprehensive fundraising platform that enables nonprofits to unify giving experiences and drive lasting change.
Connect with This Employer:About the Company
Classy, a Public Benefit Corporation affiliated with GoFundMe, provides a powerful fundraising platform helping nonprofits engage supporters effectively. Since 2011, Classy has enabled nonprofits to raise over $7 billion globally and highlights innovative nonprofit efforts through the Collaborative conference and Classy Awards.
About the Role
Classy seeks a hands-on Senior Solutions Architect responsible for designing, validating, and implementing scalable technical solutions. The role bridges pre-sales and post-sales activities, collaborating closely with technical stakeholders to ensure smooth Salesforce integration, effective use of Classy’s products, and risk mitigation during implementations.
Responsibilities:
Pre-Sales Technical Advisory
- Guide Solution Engineers in technical discovery and feasibility assessments.
- Develop proof-of-concepts to validate solutions before full implementation.
- Provide clear technical recommendations addressing constraints and scalability.
- Facilitate sales processes by removing technical obstacles.
- Design and scope effective solutions for proposals and statements of work.
Solution Design & Technical Execution
- Ensure customer Salesforce integrations follow best practices for configuration and performance.
- Lead architecture discussions aligning Classy’s integration with customer objectives.
- Oversee technical designs for the Classy product suite, ensuring feasibility and scalability.
- Translate business requirements into precise technical specifications.
- Develop reusable solution patterns for common scenarios (memberships, premiums, giving cart).
Customer Engagement & Implementation Oversight
- Act as primary technical expert throughout customer implementation.
- Provide strategic advice to customer teams and ensure solution adherence to best practices.
- Identify potential risks in solution adoption and launch.
- Assist implementation teams with complex integration and optimization challenges.
Continuous Improvement & Best Practices
- Create and maintain Salesforce-specific frameworks and reusable components.
- Provide technical feedback to enhance internal processes.
- Stay updated on Salesforce, SaaS ecosystems, API integrations, and industry trends.
Qualifications:
- 6+ years consulting or professional services experience in solution design.
- 4+ years as a certified Salesforce administrator, designing large-scale integrations.
- 4+ years experience in Salesforce implementation, including NPSP, Nonprofit Cloud, flows, and security.
- Expertise in REST APIs, JavaScript, middleware implementations.
- Exceptional organizational, analytical, and problem-solving skills.
- Superior communication, client management, and interpersonal abilities.
- Proven ability to lead cross-functional collaboration and manage technical complexities.
Preferred Qualifications:
- Experience with payment processing platforms.
- Familiarity with Zapier, Omatic, Microsoft Dynamics, Google Analytics/Tag Manager, Blackbaud.
- Background in nonprofit fundraising technology.
Benefits:
- Competitive salary and equity options.
- Comprehensive healthcare (medical, dental, vision), retirement matching, and wellness support.
- Flexible hybrid and remote work models.
- Generous parental leave, family planning, mental health programs, and paid time off.
- Strong company culture emphasizing inclusion, diversity, equity, and belonging.
- Employee resource groups, professional development, and recognition programs.