Salesforce Consulting in Finland: How to Choose the Right Partner

Finding the right Salesforce partner in Finland is one of the most important steps for running a successful CRM project. A good team can help you set up, integrate, and optimize Salesforce so it fits your processes and supports your growth goals.

This guide gives you a clear overview of the Finnish Salesforce ecosystem, practical selection criteria, a list of top Salesforce partners in Finland, ISVs operating in the country, common red flags, and answers to the most frequent questions.

Overview of the Salesforce Market in Finland

Finland has one of the most advanced digital landscapes in the Nordic region, with high adoption of cloud platforms and strong demand for automation, personalization, and data-driven decision making. Many Finnish organizations use Salesforce across sales, marketing, service, and digital experience teams.

To illustrate the Salesforce ecosystem in Finland more clearly, here is an overview of the local market based on publicly available AppExchange and LinkedIn data:

Key Market Indicators:

• Strong cloud adoption across enterprises, public sector, and tech companies
• High demand for CRM modernization and custom Salesforce development Finland services
• Growing community of certified consultants and developers
• Increasing number of cross-border projects with Sweden, Denmark, and the Baltics

AppExchange Presence in Finland (Partner Counts Compared to Neighbors)

Finland also has a well-developed Salesforce talent base, supported by a strong engineering culture and a modern technology environment. Most certified developers and consultants are located in Helsinki, Espoo, Tampere, and Oulu, though many work remotely for Nordic or EU delivery centers while living in Finland. The shift toward remote-first teams has made it easier for companies to access senior Salesforce development Helsinki expertise without relying solely on local hiring. Finnish specialists are also familiar with the global Salesforce ecosystem, including more than 7,000 apps available on AppExchange, which helps them combine native features with scalable third-party solutions.

How to Choose a Salesforce Partner in Finland

Choosing a Salesforce partner requires clear criteria, especially in a mature market where many companies offer similar services. When comparing Salesforce consulting services Finland providers, use this Finland-specific checklist to make the selection easier.

1. Industry Experience that Matches Your Business: Finland’s key industries include telecommunications, manufacturing, energy, public services, retail, and the tech start-up sector. Choose a partner that understands your industry processes, Finnish regulations, and data requirements.

2. Certified Teams With Transparent Skills: Ask for a breakdown of certifications and roles. A reliable provider will show you exactly how many certified specialists they have and what clouds they cover. This is especially important for advanced Salesforce consulting Helsinki projects requiring Marketing Cloud, integrations, or custom development.

3. Local Presence Combined With Nordic/European Reach: Because many Finnish companies operate across the EU, it helps to choose a partner that has experience with multi-country rollouts or can coordinate with a Salesforce partner Ireland, Sweden, Germany, or the Baltics when needed.

4. Full Lifecycle Services:The best Salesforce development Finland companies provide:

• initial discovery
• configuration and automation
• integrations
• custom development
• QA and user training
• ongoing managed support

Avoid partners that deliver only the build phase without long-term service.

5. Strong Communication Style: Finnish business culture values clarity, structure, and reliability. Your partner should provide:

• realistic timelines
• transparent pricing
• clear documentation
• short feedback loops

A partner who communicates ambiguously during the sales stage may cause even bigger issues later.

6. Data Protection & GDPR Competence: Finland has high standards for data privacy. Ask how the provider manages:

• GDPR compliance
• secure integrations
• data processing agreements
• sandbox access controls
• audit logging

This is crucial for companies handling customer data, patient data, or financial records.

7. Continuous Support & Improvement: Top Salesforce consulting partners Finland do not stop at go-live. They monitor adoption, suggest optimizations, train staff, and help improve workflows over time.

Top 10 Salesforce Partners in Finland

Finland has a strong mix of Salesforce partners offering implementation, integration, and development services across multiple clouds. Below is a selection of ten Salesforce consulting partners in Finland to help you compare local expertise and find the right fit for your project.

Digital Flask

Headquarters: Helsinki, Finland
Founded in: 2016
Salesforce Partner: Yes
Apps on AppExchange: 1 listed app
Number of Employees on LinkedIn: 2-10
Number of Certified Salesforce Specialists: 1
Company’s description: Digital Flask is a small Salesforce consultancy in Helsinki that helps companies with setup, customization, and everyday CRM improvements. They support projects that need clear communication and practical help, especially for teams searching for Salesforce consulting Finland services or small-scale configurations.

Solteq Plc

Headquarters: Tampere, Finland
Founded in: 2015
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 500-1000
Number of Certified Salesforce Specialists: 2
Company’s description: Solteq Plc is a large Finnish IT and digital services company that supports retail, service, and industrial clients in modernizing their business processes. As a Salesforce partner, Solteq provides CRM optimization, system integration, and cloud implementation services tailored to complex enterprise environments. Solteq assists clients throughout the entire lifecycle, including planning, solution design, deployment, integration, and long-term development.

DigiPartnerIT Oy

Headquarters: Ylikiiminki, Finland
Founded in: 2018
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 2-10
Number of Certified Salesforce Specialists: 8
Company’s description: DigiPartnerIT Oy provides Salesforce setups, automation, and optimization for small and mid-sized customers. Their certified experts help Finnish companies improve daily processes and complete Salesforce integration services Finland projects that require careful planning and fast execution.

Ceili Oy

Headquarters: Jyväskylä, Finland
Founded in: 2014
Salesforce Partner: Yes
Apps on AppExchange: 2 listed apps
Number of Employees on LinkedIn: 10-50
Number of Certified Salesforce Specialists: 49
Company’s description: Ceili Oy is a long-established Salesforce consultancy delivering a wide range of CRM, cloud, and business process services. Their large team of certified professionals supports complex implementations, integrations, and ongoing optimization. Ceili works with customers across industries, helping them design scalable and user-friendly Salesforce environments.

Loikka Solutions

Headquarters: Vantaa, Finland
Founded in: 2017
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 10-50
Number of Certified Salesforce Specialists: 17
Company’s description: Loikka Solutions delivers Salesforce consulting and digital transformation services with a focus on process improvement, automation, and user adoption. Their certified team helps Finnish companies modernize CRM operations and build data-driven workflows. Loikka’s services cover implementation, integration, and long-term Salesforce support.

Black Belt Consulting

Headquarters: Helsinki, Finland
Founded in: 2022
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 10-50
Number of Certified Salesforce Specialists: 5
Company’s description: Black Belt Consulting is a Salesforce partner focused on helping Finnish organizations deploy and optimize cloud solutions. The firm provides implementation, customization, and advisory services, emphasizing clear communication, clean architecture, and measurable outcomes. Their certified team supports projects across Sales and Service Clouds.

Biit

Headquarters: Helsinki, Finland
Founded in: 2007
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 1000-5000
Number of Certified Salesforce Specialists: 70
Company’s description: Biit is one of Finland’s most experienced Salesforce consultancies, offering a full spectrum of CRM services for enterprise and mid-market customers. Their large certified team delivers implementations across Sales, Service, Marketing, and Experience Clouds, as well as complex integrations and data management projects. Biit is recognized for its engineering strength and long-term operational support. As a leading provider of Salesforce consulting services Helsinki companies rely on, Biit helps organizations build scalable, user-friendly, and data-driven digital environments.

Epical Salesforce Consulting

Headquarters: Espoo, Uusimaa, Finland
Founded in: 2023
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 200-500
Number of Certified Salesforce Specialists: 6
Company’s description: Epical provides Salesforce advisory, implementation, and integration services as part of its broader digital trust and data services portfolio. The team focuses on secure, scalable CRM solutions that align with compliance requirements and support growth. Epical works with organizations that need reliable delivery combined with strong governance and data expertise.

Avaus

Headquarters: Helsinki, Finland
Founded in: 2007
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 500-200
Number of Certified Salesforce Specialists: 13
Company’s description: Avaus is a data-driven marketing and Salesforce consultancy specializing in customer experience, personalization, and automation. The firm helps organizations implement and optimize Marketing Cloud and related Salesforce technologies. Their certified specialists support companies in building effective customer journeys and measurable digital engagement strategies.

Sofigate Oy

Headquarters: Helsinki, Finland
Founded in: 2003
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 500-1000
Number of Certified Salesforce Specialists: 93
Company’s description: Sofigate is a major Finnish technology and business transformation company delivering Salesforce projects at scale. Their certified team supports enterprise CRM programs, complex integrations, and process modernization initiatives. Sofigate combines Salesforce expertise with strong project governance and works across both private and public sector organizations.

Top Salesforce ISVs in Finland with Popular AppExchange Apps

Fluentic

Headquarters: Helsinki, Finland
Founded in: 2007
Top App on AppExchange: Translation for Voice, Case, Chat and More
Company’s description: Fluentic develops multilingual communication tools that enhance Salesforce Service Cloud operations. Their app supports translation across voice, chat, and case channels, helping support teams provide faster and more accurate responses for global customers.

Flowhaven

Headquarters: Helsinki, Finland
Founded in: 2016
Top App on AppExchange: Flowhaven – Brand Licensing CRM
Company’s description: Flowhaven builds licensing management solutions that help brands track agreements, approvals, and partner activities directly in Salesforce. Their platform centralizes workflows for entertainment, sports, and consumer brands, improving collaboration and operational visibility.

WithSecure Corporation

Headquarters: Helsinki, Finland
Founded in: 1988
Top App on AppExchange: Cloud Protection for Salesforce | Antivirus | Anti-Phishing | Identity Security
Company’s description: WithSecure provides security tools for protecting data inside Salesforce. Their solution is widely used by Salesforce partners Finland to keep customer information safe during daily operations and integrations.

Aiwo

Headquarters: Jyväskylä, Finland
Founded in: 2018
Top App on AppExchange: Aiwo – AI to Unlock Cost-Saving Opportunities Through Customer Interactions
Company’s description: Aiwo delivers AI-driven analytics that interpret large volumes of customer interactions across channels. Their solution identifies patterns, root causes, and optimization opportunities, helping companies reduce support costs and improve customer experience.

LeadDesk Oyj

Headquarters: Helsinki, Finland
Founded in: 2010
Top App on AppExchange: LeadDesk Talk
Company’s description: LeadDesk offers cloud contact center technology integrated with Salesforce. Their app enables outbound calling, real-time monitoring, and seamless call handling directly inside the CRM, supporting sales and service teams with scalable communication tools.

Arena Interactive Oy

Headquarters: Jyväskylä, Finland
Founded in: 2001
Top App on AppExchange: SmartDialog for Sending & Receiving SMS
Company’s description: Arena Interactive provides messaging tools that allow Salesforce users to send and receive SMS communications. Their SmartDialog app supports customer notifications, marketing campaigns, and service updates with automated messaging workflows.

Moontalk

Headquarters: Oulu, Finland
Founded in: 1995
Top App on AppExchange: CTI for Salesforce by Moontalk
Company’s description: Moontalk develops CTI and telephony integrations for Salesforce. Their solution connects voice communication directly with CRM data, enabling efficient call handling, automatic logging, and improved customer interaction tracking.

Showell

Headquarters: Helsinki, Finland
Founded in: 2012
Top App on AppExchange: Showell
Company’s description: Showell creates sales enablement tools that centralize content, presentations, and product materials. The app integrates with Salesforce to help sales teams access up-to-date resources, improve meeting preparation, and track content usage.

Klevu Oy

Headquarters: Helsinki, Finland
Founded in: 2013
Top App on AppExchange: Klevu AI Personalised Search & Merchandising Cartridge for B2C Commerce
Company’s description: Klevu provides AI-powered search and merchandising solutions for Salesforce Commerce Cloud users. Their platform delivers personalized search results, dynamic product recommendations, and automated optimization tools that increase conversion rates.

eMabler

Headquarters: Helsinki, Finland
Founded in: 2019
Top App on AppExchange: eMabler Salesforce Connector
Company’s description: eMabler specializes in EV charging infrastructure software and enables seamless integration between charging platforms and Salesforce. Their connector helps companies synchronize charging sessions, customer data, and billing processes for efficient operations.

Common Mistakes When Choosing a Provider in Finland

Even in a sophisticated market, mistakes happen. Here are the most common issues companies experience when selecting Salesforce consulting Helsinki or Finland-wide teams:

• No AppExchange listing or unclear partner status
• Few or no certified specialists
• Weak integration experience, especially with ERP or legacy Finnish systems
• Lack of understanding of local industries or regulations
• Overpromising on timelines
• Limited documentation or unclear delivery methodology
• Outsourcing everything offshore with no Finnish point of contact
• No structured support plan after launch
• High dependency on custom code when standard Salesforce features could work
• Weak GDPR processes and absence of clear security protocols

If several of these appear during early conversations, it’s usually a sign to continue searching.

FAQs About Salesforce Consulting in Finland

Conclusion

Finland has a strong Salesforce ecosystem with skilled consultants, developers, and integrators who support projects of all sizes and complexity. When choosing between Salesforce consulting partners Finland, focus on certified talent, integration expertise, industry understanding, and long-term support capabilities.

A reliable Salesforce partner in Finland will not simply implement CRM features, they will help you build a system that supports your business operations, improves customer experience, and grows with your strategy.

Svitlana Chepilko

Svitlana is a Communications Manager with extensive experience in outreach and content strategy. She has developed a strong ability to create high-quality, engaging materials that inform and connect professionals. Her expertise lies in creating content that drives engagement and strengthens brand presence within the Salesforce ecosystem. What started as a deep interest in Salesforce later transformed into a passion at SFApps.info where she uses her skills to provide valuable insights to the community. At SFApps.info, she manages communications, ensuring the platform remains a go-to source for industry updates, expert perspectives, and career opportunities. Always full of ideas, she looks for new ways to engage the audience and create valuable connections.