The right Certinia (FinancialForce) PSA Admin recruit can make a huge difference in how your business handles projects, resources, and billing on Salesforce. As more companies move to cloud-based PSA software, the demand for qualified and certified admins only continues to grow.
According to Gartner, global IT spending is projected to reach approximately $5.61 trillion in 2025, marking a 9.8 % increase over 2024, with software spending alone expected to grow by 14 %, reaching around $1.24 trillion. This trend underscores the expanding role of enterprise platforms like Certinia in modern business infrastructure.
Meanwhile, an IDC-backed Salesforce study estimates that the Salesforce ecosystem will generate an impressive $1.6 trillion in new business revenue and create 9.3 million new jobs worldwide by 2026. These figures reflect the broad economic impact of Salesforce technologies – and, by extension, the growing need for qualified PSA professionals.
This manual will help you learn about what a Certinia PSA Admin is, the skills and qualifications needed for the job, the models to employ, salary levels, and how to find and vet the most qualified person for your business requirements.
- What is a Certinia PSA Admin?
- Skills & Qualifications to Look For When You Hire FinancialForce PSA Admin
- Best Way to Hire Certinia PSA Admin: In-House vs Outsourced vs Freelance
- Where to Find and Hire Certinia PSA Admin
- Hiring Process & Interview Tips When You Want to Hire Certinia (FinancialForce) PSA Admin
- Average Salary or Rate Expectations of Certinia (FinancialForce) PSA Admin
- FAQ
- What does a Certinia PSA admin do that a typical Salesforce admin wouldn't?
- Can I remotely hire a FinancialForce PSA developer?
- What's the advantage of employing offshore or offsite?
- How long does onboarding a PSA admin take?
- Do I prioritize certifications while recruiting?
- Where do I find the best employer to employ Certinia PSA developers?
- Conclusion
What is a Certinia PSA Admin?
A Certinia (formerly FinancialForce) PSA Admin is a certified Salesforce professional specializing in setting up, managing, and streamlining the Professional Services Automation (PSA) application within the Certinia platform. While there is some overlap between a general Salesforce Admin and this role, the PSA Admin is interested in project and resource management, billing, and time-tracking functionality that is crucial to service-oriented companies.
How a Certinia PSA Admin Differs from a General Salesforce Admin
| Feature / Responsibility | General Salesforce Admin | Certinia PSA Admin |
| Platform | Salesforce Core (Sales, Service) | Salesforce + Certinia (PSA) |
| Focus | CRM, user permissions, reports | Resource planning, time entry, project billing |
| Required Skills | Salesforce Admin (ADM 201) | Salesforce + Certinia PSA-specific configuration |
| Billing and Invoicing | Limited | Advanced PSA billing and revenue recognition |
| Project Lifecycle Management | Not covered | Core part of daily tasks |
Standard Work of a FinancialForce PSA Admin Specialist
- Set up PSA modules according to business procedures (milestones, projects, budgets).
- Administer user data permissions and roles for PSA operations.
- Set up and automate billing events, approvals, and milestone triggers.
- Support time tracking, resource management, and forecasting modules.
- Set up Certinia PSA integration with external applications and other Salesforce objects as part of the broader range of FinancialForce PSA services your company may require.
- Execute data migrations, testing, and documentation.
- Resolve user problems and system errors involving PSA.
- Train end-users successfully on PSA dashboard and functionality.
When you hire Certinia (FinancialForce) PSA developer or administrator—whether remote, offshore, or on-site – the most critical factor is finding someone who understands Salesforce architecture in combination with PSA process logic.
Skills & Qualifications to Look For When You Hire FinancialForce PSA Admin
Your admin would need some combination of technical Salesforce, PSA-specific, and business knowledge in order to successfully operate the Certinia PSA platform. Below is a suggested list of the most essential qualifications and skills to look for when you have to hire Certinia (FinancialForce) PSA admin or offshore hire a FinancialForce PSA developer.
Technical Skills for a Successful FinancialForce PSA Administrator
- Salesforce Administrator Certification (ADM-201)
- Hands-on experience in Certinia PSA configuration
- Experience with Salesforce Flow, Process Builder, and Apex triggers
- Able to manage user roles, share configurations, and field-level security
- Experience with data migration tools (e.g., Dataloader.io, Jitterbit)
In-Depth PSA-Specific Functional Knowledge
- Project accounting and billing events
- Resource scheduling and timecard processes
- Revenue recognition and forecast tracking
- Set-up of milestones, project templates, and approval processes
- PSA dashboards and analytics understanding
Soft Skills That Enhance PSA Administration Effectiveness
- Strong communication with technical and non-technical teams
- Attention to detail and independence
- Project management focus
- Documentation and training capability
Preferred Qualifications for FinancialForce PSA Administrator
- Certinia PSA Certification (if relevant)
- Previous service-based organization background work
- Remote or distributed team environment experience
- Agile or ITIL process experience
Whether you’re planning on hiring a FinancialForce PSA admin offsite or hire Certinia PSA developer remote, an ideal candidate should check most of these boxes.
Best Way to Hire Certinia PSA Admin: In-House vs Outsourced vs Freelance
Once you’ve decided to use Certinia (FinancialForce) PSA admin, three main methods of entry are available to you: in-house staff building, partnership with an outsourcing provider, or freelance/contract professional hiring. Each method has its pros and cons depending on your budget, time frame, and available capacity.
In-House Hiring Certinia (FinancialForce) PSA Admin
Employing an internal FinancialForce PSA admin specialist ensures long-term availability and institutional knowledge. This is usually the optimum choice for companies with a stable PSA volume.
Advantages:
- Full visibility into your internal systems
- Long-term availability and commitment
- Easier coordination with cross-functional teams
Disadvantages:
- Higher salary and benefits cost
- Higher recruiting and onboarding time
- Talent will be hard to find locally
This model is ideal if PSA operations are central to your business model and you have overhead to spend.
Looking for a skilled in-house PSA admin?
Contact us today, and we’ll help you hire the perfect candidate.
Outsourced PSA Admin Services
When speed, flexibility, and niche capability are more critical, many businesses choose to hire FinancialForce PSA admin offshore through an implementation partner like SFApps. This allows on-demand access to pre-screened expertise.
Advantages:
- Rapid onboarding and access to skilled resources
- Cost-effective (no overhead, benefits, or payroll for an office)
- Scalability with growing demands
Disadvantages
- Less control over the individual
- May involve coordination across time zones
- Quality is vendor-dependent
This is usually the best fit for mid-sized business or businesses expanding into new geographies.
Ready to scale your PSA team?
Talk to our Salesforce consultants now
Freelance or Contract Hiring Certinia (FinancialForce) PSA Expert
For project-based needs, such as PSA migration, integration, or optimization, companies often hire FinancialForce PSA developer offsite or remote contractors. These experts can be brought in for a few weeks or months to deliver highly targeted results.
Advantages:
- Budget flexibility (hourly or project-based)
- Well-suited for ad-hoc projects
- Can tap specialized, certified expertise
Disadvantages:
- Limited commitment and availability
- Security and data compliance must be tightly controlled
- Re-training required for future demand
You can use platforms like Upwork or Salesforce-specialized staffing companies to hire seasoned freelancers on your behalf.
Insight:
A hybrid model (outsourced setup, in-house upkeep) is gaining traction among growing technology firms and consulting agencies.
Where to Find and Hire Certinia PSA Admin
Finding the appropriate professional to manage your PSA environment entails searching through job channels specializing in Salesforce and Certinia experts. The best job channels for locating and employing Certinia (FinancialForce) PSA admin remote, offshore, or on-site are:
1. Salesforce Talent Marketplaces
Salesforce niche job boards like Salesforce Ben Jobs or Toptal have qualified professionals with PSA experience. You can search with niche keywords like “hire FinancialForce PSA admin” remote” or “hire Certinia PSA developer.”
2. Working With a Salesforce Consulting Partner
Classic consultancies like SFApps provide access to pre-screened, skilled PSA professionals. This is the fastest and lowest-risk option if you need to offshore hire FinancialForce PSA developer or have support staff join up within tight deadlines.
3. Freelance Sites
Sites like Upwork and PeoplePerHour have hundreds of Salesforce-certified freelancers. Ensure prospects have real Certinia PSA experience and confirmed project histories.
4. Professional Networks and Communities
LinkedIn, Certinia user groups, and the Salesforce Trailblazer Community can connect you with experienced professionals directly. Look for users who frequently post PSA knowledge or who have job designations such as “FinancialForce PSA Admin Expert.”
5. SaaS-Specialized Recruiters
Computer technology recruitment agencies with a Salesforce/ERP focus can help hire FinancialForce PSA admin remote or fill essential project roles. This comes in handy when in-house HR staff are not well-versed in specialty recruitment.
Need expert PSA support?
Explore our Salesforce Consulting Services
Hiring Process & Interview Tips When You Want to Hire Certinia (FinancialForce) PSA Admin
Your hiring process should consider both Salesforce skill set and PSA-specific platform experience to recruit Certinia (FinancialForce) PSA admin in an effective manner. How to minimize your hiring cycle and quality candidates are as follows:
1. Define the Scope of Work
First, indicate whether the plan is to hire admin, development, or hybrid function. Reference explicitly if the job is remote, offshore, or onsite, i.e., hire FinancialForce PSA admin offsite or hire FinancialForce PSA developer remote.
2. Filter for Certinia-Specific Experience
Most candidates possess Salesforce certification but no PSA experience. While filtering, make sure:
- Project creation, resource allocation, time entry, and billing experience in Certinia
- Knowledge of objects like Engagement, Milestone, and Expense
- Past experience with PSA setup, workflow automation, or dashboard creation
3. Test Their System Knowledge
Use scenario-style questions or lab exercises, e.g.:
- “How would you automate timecard approvals for a consulting firm?”
- “Walk through your process for setting up a PSA billing milestone.”
This ensures you’re not hiring someone who has only generic Salesforce admin knowledge when the goal is to hire FinancialForce PSA developer offshore with specialized PSA skills.
4. Test Communication & Stakeholder Management
PSA administrators typically collaborate between project managers, finance teams, and IT. Evaluate them using behavioral interview questions about the extent to which they can:
- Translate business needs into technical configurations
- Handle data privacy in multi-departmental configurations
- Interact across time zones in remote configuration
5. Prioritize Cultural and Operational Fit
If you’re hiring a FinancialForce PSA admin remotely offshore, ensure the candidate is flexible to work your preferred hours and works well with your team’s tools and processes.
Insight:
PSA hiring is niche and time-sensitive. With our vetted network and implementation know-how, we reduce hiring time from months to days – while ensuring the admin you hire adds measurable value from day one.
Average Salary or Rate Expectations of Certinia (FinancialForce) PSA Admin
Compensation market insights allow you to realistically budget when recruiting on-boarding Certinia (FinancialForce) PSA admin or developer employees – full-time, freelance, remote, or offshore. The following are current benchmarks by location and engagement type.
Note: Figures are based on 2025 data from Glassdoor, Indeed, and Talent.com. Actual salaries and rates may vary depending on factors such as experience, location, demand, and market conditions.
Full-Time Employee (Annual Salary)
| Region | PSA Admin Salary Range | PSA Developer Salary Range |
| United States | $90,000 – $125,000 | $110,000 – $145,000 |
| United Kingdom | £55,000 – £80,000 | £65,000 – £95,000 |
| Global Average | $75,000 – $110,000 | $95,000 – $130,000 |
Freelance or Contract (Hourly Rates)
| Region | PSA Admin Rate | PSA Developer Rate |
| US / UK | $65 – $110/hr | $80 – $130/hr |
| Offshore | $25 – $55/hr | $35 – $75/hr |
Freelancers also offer monthly retainer plans starting at $2,500/month for part-time admin support.
Offshore & Remote Availability
Hiring a FinancialForce PSA admin offshore or hiring a remote FinancialForce PSA developer will typically get you:
- 30%–50% lower cost compared to US professionals
- Flexible timezone support
- High availability in India, Philippines, and Eastern Europe
Need flexible and cost-efficient PSA experts?
Hire offshore or remote PSA admins now.
FAQ
What does a Certinia PSA admin do that a typical Salesforce admin wouldn’t?
A Certinia PSA admin does project accounting, billing milestones, timecards, and resource scheduling – PSA-specific tasks. They’re not just customizing objects but enabling operational workflows that are specific to service organizations.
Can I remotely hire a FinancialForce PSA developer?
Yes. Many firms effectively recruit FinancialForce PSA developer remote experts. Remote positions are efficient for configuration, automation, and integration work, particularly when applying global collaboration tools such as Jira and Slack.
What’s the advantage of employing offshore or offsite?
When you offshore or offsite FinancialForce PSA admin, you cut costs by as much as 50%, gain access to a greater number of resources, and expand your team faster – ideal for project-based or multi-region set-ups.
How long does onboarding a PSA admin take?
A fully trained finance force PSA admin professional can be hired on board within 2–3 weeks if your work requirements are properly defined. Outsourced providers typically reduce onboarding time through pre-screened resources.
Do I prioritize certifications while recruiting?
Certifications in Salesforce Admin or Platform App Builder are helpful, but hands-on experience with Certinia PSA is more crucial. Look for real-world project experience in services delivery, resource planning, and PSA billing.
Where do I find the best employer to employ Certinia PSA developers?
You can get top talent through Salesforce consulting partners, niche websites, or by hiring through vetted partners like ours. We offer best employer of record hiring solutions for Salesforce and PSA professionals.
Conclusion
Finding and recruiting the correct Certinia (FinancialForce) PSA admin is a strategic move that has a direct shot impact on your services team’s productivity and reporting precision. If you desire to employ a Certinia (FinancialForce) PSA developer off-shore, recruit a full-time in-house admin, or remotely hire freelance experts, the secret lies in knowing what to look for – deep PSA experience, Salesforce expertise, and effective implementation skills.
At SFApps, we empower companies to hire FinancialForce PSA admin offsite, or completely outsourced, offering you flexibility, compliance, and rapid onboarding. Our talent pool is comprised of pre-vetted FinancialForce PSA admin specialists with hands-on exposure in actual client environments.
Svitlana is a Communications Manager with extensive experience in outreach and content strategy. She has developed a strong ability to create high-quality, engaging materials that inform and connect professionals. Her expertise lies in creating content that drives engagement and strengthens brand presence within the Salesforce ecosystem. What started as a deep interest in Salesforce later transformed into a passion at SFApps.info where she uses her skills to provide valuable insights to the community. At SFApps.info, she manages communications, ensuring the platform remains a go-to source for industry updates, expert perspectives, and career opportunities. Always full of ideas, she looks for new ways to engage the audience and create valuable connections.
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