The Complete Guide to Choosing Salesforce Partners in Singapore

Selecting the right Salesforce partner in Singapore is an important step for any organisation looking to improve customer experience, automate daily work, or move more processes to the cloud. Singapore has one of Asia’s strongest digital environments, with many Salesforce consultants, engineers, and certified experts available. Because Salesforce is widely used across sales, service, marketing, and analytics, choosing the right partner can strongly affect how smoothly the system is adopted.

This guide gives a clear overview of the Salesforce market in Singapore, explains what to look for in a consulting partner, and highlights the companies that stand out in the local ecosystem. You will also find a list of top Salesforce partners Singapore, information about leading ISVs, a practical checklist, and answers to common questions.

Overview of the Salesforce Market in Singapore

Singapore has one of the most active Salesforce communities in Asia. With a strong finance sector, a mature tech industry, and many regional headquarters, the country is a natural fit for CRM and automation tools. Public AppExchange data shows over 190 Salesforce partners in Singapore, giving organisations a wide range of options, from small specialist teams to global consulting firms.

The local talent pool is also well-developed. There are many Salesforce consultants Singapore, certified administrators, architects, and Salesforce developer Singapore specialists who handle both local and APAC-wide work. Certification programs are very popular, and the country has one of the highest certification densities in Southeast Asia. For comparison according to the number of hosted Salesforce partners on AppExchange:

• Malaysia – 101 Salesforce partners
  Growing adoption among manufacturing, services, and regional delivery centers.
• Indonesia – 46 Salesforce partners
  Expanding market with increasing demand from enterprises and fast-growing digital companies.
• Thailand – 56 Salesforce partners
  Solid presence in retail, hospitality, and financial services.
• Vietnam – 76 Salesforce partners
  Emerging ecosystem focused on development services and offshore delivery.
• Philippines – 160 Salesforce partners
  Strong in service delivery, support, and BPO-driven Salesforce implementations.

Salesforce adoption is strong across banking, insurance, logistics, aviation, healthcare, education, and retail. Many companies rely on Salesforce development services Singapore for custom features and integrations, and ongoing interest in Salesforce managed service Singapore shows how important long-term support has become. Companies also use thousands of Salesforce AppExchange apps to improve reporting, communication, onboarding, and marketing without heavy custom development.

The community itself is active and collaborative. Meetups, user groups, and events listed in Salesforce Events Singapore help partners stay updated, share knowledge, and adopt new best practices quickly.

How to Choose the Right Salesforce Consulting Partner in Singapore

Choosing the right partner requires clear selection criteria. Below is a simple checklist tailored to the Singapore market. For many organizations, working with an experienced Singapore Salesforce consulting partner ensures better local support, stronger compliance awareness, and smoother coordination with regional APAC teams.

1. Industry experience relevant to Singapore: Companies in financial services, logistics, aviation, retail, education, and health all have specific requirements. Choose a Salesforce consulting partner Singapore that understands your sector’s compliance, reporting, and approval processes.

2. Certified and skilled teams: Look for Salesforce certified partners Singapore with certified consultants, developers, and architects. A strong certification profile shows they maintain updated knowledge and can support multi-cloud solutions.

3. Ability to support complex integrations: Many companies in Singapore rely on SAP, Oracle, Microsoft Dynamics, HR systems, and payment gateways. Choose a firm skilled in building secure integrations and supporting Salesforce implementation partners Singapore work across multiple systems.

4. Local presence combined with regional delivery: A Salesforce partner Singapore that also operates across APAC can support multi-country rollouts and bilingual teams. This is especially useful for organisations with branches in Malaysia, Indonesia, or Hong Kong.

5. Long-term managed services: Look for partners that offer Salesforce managed service Singapore, including admin support, troubleshooting, training, and ongoing enhancements. This ensures the platform remains stable after go-live.

6. Transparent communication and project structure Good partners explain their delivery approach, risks, and expected timelines clearly. Avoid providers who give vague answers or skip discovery sessions.

7. Data and analytics capabilities: As more organisations depend on insights, select a partner that can support reporting, dashboards, and analytics. Many businesses look for partners that can extend CRM with Salesforce development services Singapore for automation and analysis.

8. Local customer references: Choose Singapore Salesforce certified partners that can provide examples of previous work with organisations similar to yours.

Top 10 Salesforce Partners in Singapore

Valuehub

Headquarters: Singapore
Founded in: 2023
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 51-200
Number of Certified Salesforce Specialists: 78
Company’s description: Valuehub supports companies with Salesforce implementation, system optimisation, and automation. Their team delivers structured CRM setups and helps clients create scalable business workflows. They support a range of industries, including finance and retail. Valuehub also offers ongoing support services to maintain and enhance systems over time.

Appistoki

Headquarters: Singapore
Founded in: 2011
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 51-200
Number of Certified Salesforce Specialists: 59
Company’s description: Appistoki provides Salesforce consulting, custom development, and system integration services for Singapore organisations. Their consultants work on both simple and advanced CRM setups. They offer strong technical skills in automation and API integrations. Appistoki is often selected by companies that need stable long-term CRM support.

CrimsonWorks: Re-imagine The Possibilities

Headquarters: Singapore
Founded in: 2002
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 11-50
Number of Certified Salesforce Specialists: 13
Company’s description: CrimsonWorks helps organisations redesign sales and service processes using Salesforce. Their team offers end-to-end consulting, including discovery, configuration, and custom development. They work closely with clients to simplify daily workflows. CrimsonWorks is a suitable choice for mid-sized companies that want clear and structured CRM implementation.

Bryd

Headquarters: Singapore
Founded in: 2023
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 11-50
Number of Certified Salesforce Specialists: 11
Company’s description: Bryd supports companies with Salesforce setup, automation, and system improvements. They focus on designing easy-to-use workflows that help teams work faster. Their consultants explain changes clearly so business users can manage the system confidently. Bryd is suitable for companies starting their Salesforce journey.

Ogilvy One

Headquarters: Singapore
Founded in: 2006
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 1000-5000
Number of Certified Salesforce Specialists: 29
Company’s description: Ogilvy One is a Singapore Salesforce partner that delivers Salesforce consulting and marketing automation solutions for large regional brands. They specialize in customer engagement, cross-channel communication, and personalization. Their team helps companies design better customer journeys and measure campaign performance. Ogilvy supports enterprise-level projects requiring strong marketing expertise.

Application Consulting and Implementation Services (AvePoint SG)

Headquarters: Singapore
Founded in: 2009
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 1000-5000
Number of Certified Salesforce Specialists: 31
Company’s description: AvePoint SG is a Salesforce consultant Singapore that helps organisations manage data, workflows, and compliance within Salesforce. Their consultants deliver cloud migration, configuration, and integration services. They support government, education, and enterprise clients. AvePoint is a strong choice for companies that need secure and well-governed Salesforce environments.

NCS: Your Trusted Partner in Salesforce Solutions

Headquarters: Singapore
Founded in: 1981
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: More than 10,000
Number of Certified Salesforce Specialists: 58
Company’s description: NCS provides Salesforce services for large enterprises that require multi-cloud, multi-system integration. Their team designs stable, secure, and scalable solutions for complex organizations. They support transformation programs across the public and private sectors. NCS offers a wide range of services, from advisory to full implementation.

ExperDex

Headquarters: Singapore
Founded in: 2007
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 11-50
Number of Certified Salesforce Specialists: 1
Company’s description: ExperDex helps businesses improve operations through Salesforce automation. They support sales and service teams with simple, practical CRM setups. Their consultants help clients organize data and streamline processes. ExperDex works well for companies that want fast implementation and clear system guidance.

InfoDrive Solutions Pte Ltd

Headquarters: Singapore
Founded in: 2013
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 51-200
Number of Certified Salesforce Specialists: 5
Company’s description: InfoDrive Solutions provides Salesforce consulting, staffing, and managed services for companies across Asia. They help organisations improve system stability and automate manual tasks. Their consultants support both new implementations and ongoing maintenance. InfoDrive is suitable for teams that need regular support and reliable response times.

Digile: Your Salesforce Powerhouse

Headquarters: Singapore
Founded in: 2015
Salesforce Partner: Yes
Apps on AppExchange: None listed
Number of Employees on LinkedIn: 500-1000
Number of Certified Salesforce Specialists: 14
Company’s description: Digile is a Singapore-headquartered digital transformation and technology consulting company that helps enterprises modernize systems and unlock value using platforms such as Salesforce, ServiceNow, and other cloud solutions. Its Salesforce services include strategy and roadmapping, implementation, CRM modernization, workflow optimization, data cleanup, AI-powered insights, and ongoing managed support tailored to client needs.

Top Salesforce ISVs in Singapore

Below are major AppExchange ISVs active in Singapore, each with a leading app.

Ranosys

Headquarters: Singapore
Founded in: 2008
Top App on AppExchange: Buy Now Cartridge for B2C Commerce
Company’s description: Ranosys builds commerce solutions that help companies improve online shopping experiences in Salesforce. Their apps support payment flows, product management, and checkout optimization. These tools help retail and direct-to-consumer brands scale their e-commerce operations smoothly.

Ivy Mobility

Headquarters: Singapore
Founded in: 2002
Top App on AppExchange: Ivy Direct Store Delivery for Consumer Packaged Goods Company’s description: Ivy Mobility supports consumer-goods companies with route-to-market and retail execution tools. Their app helps teams manage store visits, sales orders, and inventory using Salesforce. It improves visibility and planning for FMCG and distribution businesses.

Optty

Headquarters: Singapore
Founded in: 2021
Top App on AppExchange: Optty BNPL Integrations Cartridge for B2C Commerce 
Company’s description: Optty provides “buy now, pay later” integration tools for Salesforce Commerce Cloud. Their app connects multiple BNPL providers, making it easy for retailers to offer modern payment options. This helps boost conversion rates and customer satisfaction.

Consilium Software

Headquarters: Singapore
Founded in: 2007
Top App on AppExchange: Consilium UniAgent™ AIPro CTI connector for Cisco, Genesys & AWS Contact Center
Company’s description: Consilium Software builds CTI tools for contact-centre operations. Their app connects Salesforce with major telephony systems to improve call handling and customer experience. It supports teams that manage high-volume service and support operations.

AiChat

Headquarters: Singapore
Founded in: 2016
Top App on AppExchange: Facebook Messenger Leads Capturing Chatbot for Salesforce
Company’s description: AiChat builds conversational tools that help companies capture leads through messaging channels. Their chatbot integrates directly with Salesforce to collect and organise customer details. It helps marketing teams run campaigns and respond to inquiries faster.

Contactous

Headquarters: Singapore
Founded in: 2016
Top App on AppExchange: Accurate Business Card Contact Data and Pre-CRM Relationship Intelligence Company’s description: Contactous helps companies capture clean contact data from business cards and other formats. Their app reduces manual entry and improves CRM accuracy. It is useful for sales teams that attend events or work with large numbers of new contacts.

TigerText

Headquarters: Singapore
Founded in: 2010
Top App on AppExchange: TigerText Messenger
Company’s description: TigerText provides secure messaging tools for teams working in healthcare and regulated industries. Their app helps organisations send compliant, private messages through Salesforce. It supports faster communication while protecting sensitive information.

TechMatrix

Headquarters: Singapore
Founded in: 2010
Top App on AppExchange: Blufy – Student & School Management Platform
Company’s description: TechMatrix supports educational institutions with student and school management tools inside Salesforce. Their app helps teams manage enrolment, scheduling, and communication. It is widely used by training centres and institutions that want smoother operations.

Atome

Headquarters: Singapore
Founded in: 2019
Top App on AppExchange: Atome Buy Now Pay Later
Company’s description: Atome provides BNPL payment tools that integrate with Salesforce Commerce Cloud. Their solution allows retailers to offer flexible payment options without heavy development. It supports conversion growth and customer convenience.

SleekFlow

Headquarters: Singapore
Founded in: 2019
Top App on AppExchange: SleekFlow – WhatsApp & Omnichannel Messaging
Company’s description: SleekFlow develops messaging tools that help companies manage WhatsApp, chat, and social channels inside Salesforce. Their app centralises conversations and improves response times. It is used by sales and support teams to provide smoother customer service.

Common Red Flags When Choosing a Salesforce Consulting Company in Singapore

Watch for these signs during early conversations:

• No AppExchange listing, missing certifications, or unclear credentials
• Difficulty explaining past projects or unwillingness to share client references
• Unrealistic promises about timelines, budget, or expected results
• Heavy reliance on custom code instead of using standard Salesforce features
• Vague delivery methodology or no structured project plan
• Slow responses, unclear communication, or inconsistent information
• Pricing that is not transparent or missing key details
• No discovery workshop or limited effort to understand your business needs
• Lack of post-launch support or no clear plan for ongoing improvements

If several of these appear, it’s usually safer to look for another partner.

FAQs About Salesforce Consulting in Singapore

Conclusion

Singapore has one of the most active Salesforce ecosystems in Asia, supported by a strong mix of consultants, developers, and managed service providers. With many Salesforce partners in Singapore to choose from, companies can easily find a team that matches their needs, whether they require implementation, integration, marketing automation, or long-term support. The key to selecting the right partner is to review certifications, communication style, delivery experience, and case studies from similar industries.

The right Singapore Salesforce certified partner will help you design a stable, scalable Salesforce setup, connect it with other systems, and guide your team through adoption and ongoing optimisation. Whether you are engaging Salesforce consulting partners in Singapore, regional specialists, or managed service teams, a trusted partner can support your growth and ensure that Salesforce becomes a strong foundation for your customer and operational strategy. For additional context, you can also explore how other regions operate, such as Salesforce consulting Australia, to understand different delivery models and best practices across APAC.

Svitlana Chepilko

Svitlana is a Communications Manager with extensive experience in outreach and content strategy. She has developed a strong ability to create high-quality, engaging materials that inform and connect professionals. Her expertise lies in creating content that drives engagement and strengthens brand presence within the Salesforce ecosystem. What started as a deep interest in Salesforce later transformed into a passion at SFApps.info where she uses her skills to provide valuable insights to the community. At SFApps.info, she manages communications, ensuring the platform remains a go-to source for industry updates, expert perspectives, and career opportunities. Always full of ideas, she looks for new ways to engage the audience and create valuable connections.