ScoreKeeper vs Xactly Incent: Which Salesforce Commission App Fits Your Team Best?

Using Salesforce but Still Calculating Commissions in Spreadsheets?

It might be frustrating when you rely on Salesforce but still end up managing commissions in spreadsheets. Numbers can get messy, calculations take too long, and mistakes can delay payments.

Maybe you’ve started looking for solutions to make this process easier, but you’re not sure which one to choose.

When a company has multiple products, sales teams, or currencies, tracking commissions manually becomes complicated. Small errors can reduce trust in the system, and managers spend time fixing numbers instead of focusing on sales.

Commission apps built for Salesforce can help. They automatically calculate payouts, update data in real time, and give your team clear visibility. Sales reps see how their payments are earned, and managers can monitor performance without extra reports.

Commission software for Salesforce saves time, reduces mistakes, and keeps your sales team motivated.

In this article, we take a look at possible solutions for managing sales commissions in Salesforce and explore how automation can save time, reduce errors, and make payment tracking easier for your team.

Why Automation Matters for Salesforce Commissions

Tracking commissions manually in Salesforce or with spreadsheets can quickly become complicated. As mentioned, managing multiple products, currencies, and rules often forces finance teams to spend hours reconciling numbers. Mistakes are common, and even small errors can lead to confusion, delays, and frustrated sales reps.

Automation changes all of this. Tools built for Salesforce help:

• Calculating commissions in real time
• Providing clear dashboards for reps and managers
• Reducing errors and manual reconciliation
• Keeping all data in one central location
• Giving sales teams visibility into how their earnings are determined

In this article, we are not considering custom-built solutions, as they usually take significant time to develop, require a professional team, and often come with high costs. 

To find an app that works quickly and integrates seamlessly with Salesforce, we focused on the AppExchange, Salesforce’s marketplace for prebuilt solutions. There, we identified two apps: ScoreKeeper and Xactly Incent. Both help automate compensation management, but they differ in features, pricing, and ease of use.

We will compare them across key categories to help you choose the right solution for your team. At the end of each comparison table, you will see a star rating from 1 to 5. After going through all the sections, we will reveal which app comes out on top.

Ready to see which tool wins this battle?

ScoreKeeper – Native, No Code Commission Automation Solution

ScoreKeeper is a Salesforce-native app that automates sales commission tracking. Admins can set up rules without coding, and sales reps can see their earnings without using spreadsheets. The app provides dashboards, supports bonuses and accelerators, reduces errors, and scales as teams grow. It also helps managers track which deals contribute most to commissions.

A key advantage of ScoreKeeper is that compensation plans and payout structures can be adjusted at any time without code or developer involvement, making it easy to adapt to changes in your sales strategy or business growth.

Benefits of ScoreKeeper

• You can pay on Opportunities, Products, Accounts, and more. ScoreKeeper allows you to decide what Salesforce Objects you want to pay on
• Lets you set up commission rules without coding
• Provides dashboards and real-time updates for visibility
• Supports bonuses, accelerators, quota targets, and payout tracking
• Reduces manual errors and saves time for finance and operations
• Scales easily as teams and sales volume grow

How ScoreKeeper Works

Imagine a sales team managing multiple products and bonus plans. Before ScoreKeeper, managers spent hours calculating payouts and checking spreadsheets, leading to mistakes and frustration. With ScoreKeeper, rules are easy to set up, earnings update in real time, and managers get clear reports. This saves time, reduces errors, and lets the team focus on selling.

Who Benefits Most

ScoreKeeper works for teams of all sizes across industries like technology, professional services, and retail. Sales reps see their earnings clearly, managers get accurate reports, and admins can maintain rules without coding. The tool makes payment management faster and simpler for everyone.

Xactly Incent®: Incentive Compensation and Commissions Management

Xactly Incent is a cloud‑based tool that automates sales commissions and other incentive plans. It connects with Salesforce and uses deals, opportunities, and quotas to calculate payouts accurately. This reduces errors and saves time for sales and finance teams.

The tool handles split payments, tiered rates, and multiple currencies. Salespeople can see their earnings in dashboards, and managers get clear reports to track performance and costs. Xactly Incent works well for teams with complex plans and growing sales organizations.

Benefits of Xactly Incent

• Automates commission calculations, bonuses, and accelerators
• Supports complex plans with tiers and multiple currencies
• Provides dashboards for sales reps and managers
• Reduces errors and saves time
• Scales as teams and plans grow

How Xactly Incent Works

Xactly Incent Salesforce helps sales teams automate the process without manual calculations. Managers can set up complex plans with tiers, splits, and multiple currencies, while reps see their earnings and progress in dashboards. The tool reduces errors, saves time, and gives teams clear visibility into payouts and performance.

Comparing Features: ScoreKeeper and Xactly Incent

Both ScoreKeeper and Xactly Incent are designed to automate commissions, but they serve different needs depending on how your team works and how complex your plans are. 

ScoreKeeper focuses on simplicity and fast setup, while Xactly Incent provides advanced features for detailed and global structures.

ScoreKeeper works well for teams that want to set up commissions quickly and maintain them easily. Xactly Salesforce is better suited for organizations that need flexibility to handle complex structures, multiple tiers, or international operations, even if it takes more time to configure.

Pricing: What to Expect

Both ScoreKeeper and Xactly Incent are paid apps, but they handle pricing differently. 

ScoreKeeper provides clear, upfront rates that make it easy for small or mid-sized teams to plan their budget. Salesforce Xactly sets prices individually, depending on the number of users, plan complexity, and additional features.

ScoreKeeper is easier to budget for because its pricing is predictable and transparent. Teams can try the app risk-free with a 14-day trial for monthly subscriptions or a 30-day trial for annual plans, giving users time to explore features and see how it works with their Salesforce data.

The tool provides advanced capabilities for complex or global commission plans, but the Xactly Incent cost can increase quickly based on your team size and plan complexity. Unlike ScoreKeeper, we could not find information about a free trial, which may make it harder for users to evaluate the app before committing.

Setup and Usability: Flexibility for Your Team

Choosing a Salesforce commission app is not just about features, but how easy it is to start using and manage every day matters.

ScoreKeeper has a simple interface and quick setup. Admins can set up commission rules without coding, and sales reps can see their earnings and reports without much help. It works well for small to mid-sized teams or straightforward commission plans.

With Xactly Salesforce integration, you can handle more complex plans, like multi-tier commissions and multiple currencies. It is very flexible, but it may take more time to set up and often needs experienced admins. The interface is powerful but can feel complicated at first.

ScoreKeeper is ideal for teams that want a smooth, straightforward experience without technical overhead. Xactly Incent is best for organizations that need deep flexibility and are ready to invest time in setup and ongoing management.

User Experience and Getting Started

How quickly your team can adopt a commission tool is an important consideration. ScoreKeeper is designed to be intuitive and straightforward. Admins can set up compensation rules without coding, and sales reps can view dashboards and reports easily. Support resources, including guides and tutorials, are available to help teams get started efficiently.

The Xactly Salesforce AppExchange tool is highly flexible and supports complex, multi-tier plans. Because of its depth, the learning curve can be longer, and some setup tasks may require support from experienced admins. While detailed documentation and online help are available, teams should expect more time for configuration and initial onboarding compared to simpler tools.

ScoreKeeper is best for teams that want a fast start with minimal technical effort. Xactly Incent works well for organizations that need advanced customization and are prepared to invest time and resources in setup and learning.

Key Considerations When Choosing a Salesforce Commission Tool

Before picking a Salesforce commission tracking software, it helps to assess your team’s needs, processes, and resources. Here are some best practices to guide your decision:

1. Review your compensation logic: Identify how simple or complex your plans are, including tiers, splits, and accelerators.

2. Assess team size and roles: Consider how many sales reps, managers, and admins will use the system.

3. Check your Salesforce setup: Make sure the tool integrates well with the objects that you need for your process.

4. Plan for scalability: If you are planning to grow, speak with the team about what the solution can support as your sales volume and team expand.

5. Consider onboarding and support: Ask the vendor about available training, documentation, and customer support.

6. Budget wisely: Look at not just licensing costs but potential setup or professional services fees.

Key Takeaways: How ScoreKeeper and Xactly Incent Fit Different Team Needs

Based on the considerations above, we can draw some conclusions about these Salesforce sales commission tools. Both ScoreKeeper and Xactly Incent automate the process, but each is better suited for different team priorities and business needs:

• Need a quick setup and simple interface → ScoreKeeper is the better choice
• Want predictable pricing and fast onboarding → ScoreKeeper fits these needs well
• Require flexibility for complex or multi-tiered commission plans → Both tools can handle it, but Xactly Incent offers more advanced customization
• Have skilled staff and time to configure detailed plans → Xactly Incent is ideal

ScoreKeeper is one of the Xactly Incent alternatives, but designed for smaller teams or organizations that want to start quickly without long implementations, while Xactly caters to larger teams or companies with more intricate commission structures.

Conclusion: Who Comes Out on Top?

Here comes the time to find out the winner. We’ve looked closely at both apps, broken down all the details in the tables, and now it’s time to collect the star ratings and see which tool comes out on top in this battle.

Our Winner: ScoreKeeper!

Both ScoreKeeper and Xactly Incent are strong commission tools Salesforce, but ScoreKeeper stands out for its simple setup, user-friendly interface, and lower cost. It is especially well-suited for teams without dedicated Salesforce developers or technical resources.

• ScoreKeeper makes it easy for teams to start managing commissions in Salesforce quickly. With a free trial, structured training, and clear documentation, your team can explore the app, see how it works with your data, and get comfortable with its features before fully committing. Its straightforward setup and intuitive interface are especially helpful for smaller teams or those who want to avoid long implementation times.

• Xactly Incent’s pros and cons show that while the platform offers powerful customization and supports complex, multi-tiered commission plans, it’s best suited for larger organizations with technical resources. On the downside, setup can be time-consuming, pricing is not fully transparent, and there’s no free trial available, which makes it harder for teams to test before committing.

For teams that want to evaluate a Salesforce commission solution quickly and efficiently, we recommend starting with ScoreKeeper. You can sign up for a free trial and see for yourself if the app meets your commission management needs.

Antonina Kharchenko

Antonina is a Salesforce Admin with six certifications: Salesforce Certified Platform Foundations, Platform Administrator, Platform Administrator II, CPQ Administrator, AI Associate, and Agentforce Specialist. She started working with Salesforce in 2021 as Intern Salesforce Developer. Now, a 2-Star Ranger on Trailhead, she continues to expand her skills and knowledge. She helps manage Salesforce systems, automate tasks, and improve processes. Antonina loves learning new things and exploring better ways to use technology. In her free time, she enjoys reading, playing sports, and exploring new tech ideas.